Supawan Thai Food Reviews Summary

Food Quality

Pros:

• "Absolutely mind-blowing! Have eaten in many Thai places, but this one was outstanding."
• "The curry was great flavor."
• "Really tasty food and generous portions."
• "Best Thai I found in London; great subtle tastes, not oily like many others."
• "The food was unusual, tasty."
• "Food was fresh and delicious."
• "All the dishes we had were really tasty!"

Cons:

• "This time everything I had was terrible."
• "Food was below average."
• "Also they don't have Pad Thai or Sticky Mango Rice (anymore?)."
• "I picked the chicken Pad Thai which I confess I was a bit disappointed with as I found it a bit bland."
• "The food was either okay but a little too sweet for my taste."
• "The food was underwhelming."
• "The food wasn't really nice."

Ambiance and Decor

Pros:

• "It was such a cool vibe sitting amongst the pot plants and having dinner on garden furniture!"
• "Great vibes. Not cheap, but somewhere nice to take a date or your family."
• "Amazing food in middle of what appears to be confused plant shop and art gallery."
• "Beautiful restaurant, nice décor and clean."
• "The bright decor is inviting and the plants are gorgeous."
• "Delicious food in a nice trendy environment."
• "The place is beautiful filled with flowers and art and the food is amazing!"

Cons:

• "We were actually sat in the quieter, slightly chilly( but no complaints) flower shop which is just adorable."
• "The damned front door was half open and super draughty all evening."
• "Downside was that the acoustics in the restaurant made it very loud."
• "It's gets rammed and loud."
• "Probably there is a flower shop in front of the restaurant so there is an insect was flying during our meal."
• "It can get busy, so even if you book, you may have to wait a little."
• "The restaurant had overbooked and reservations don’t mean anything."

Service

Pros:

• "Very nice and accommodating staff."
• "Super friendly welcome."
• "Very friendly and happy to help with food choices."
• "Super polite and attentive staff, everyone helping each other."
• "Service was very friendly, and fast!"
• "Special mention is due also for the warmth and kindness of the staff."
• "Staff were lovely and hospitable."

Cons:

• "Worst service and experience trying to make a reservation ever."
• "The worst experience of my life. Table booked for 8pm made us waiting till 8.45 in the cold and on the street."
• "I was extremely appalled at the service and particularly the miserable demeanour of one of the restaurant staff (a male manager)."
• "Tried placing an order for collection on the phone... the lady on the phone made a tut noise and then told us to just forget it and she was busy. She then cut the call..awful customer service."
• "The lady waitress was very rude today at 6pm."
• "The manager came to our table hurriedly and spoke loudly and aggressively."
• "After nobody came to take our order for over 20 minutes, we simply walked away."

Value

Pros:

• "Prices are affordable considering the very central location, which is perfect if you then need to take the train at King Cross."
• "Very reasonable price-wise."
• "Bit pricey but worth it."
• "Food was delicious and priced right for the quality."
• "The prices are reasonable."
• "Decent Asian food. Reasonable prices, especially for Kings Cross."
• "Prices were reasonable."

Cons:

• "Overly priced."
• "We paid just shy of £75 for 2 starters, 2 mains, and a bottle of red."
• "Very expensive for what you got."
• "Found the price of the teas where a bit pricey at £4.50."
• "However it’s a little bit pricey and unimpressive, so overall I only gave 3 stars for the food."
• "It’s extremely overpriced for the ambiance and location."
• "Pricey £87 for 2 people, no desserts and no cocktails/ alcohol."