Address: 84 Aylestone Rd, Leicester, LE2 7LB, United Kingdom
Phone: +441162755330
Rating: 4.0
based on 203 reviews.
Food Quality
Pros:
"Absolutely amazing food and outstanding service, exceptionally speedy delivery of food and drinks."
"Hi all we had a really lovely time at local hero food was amazing everyone enjoyed their meals stake was cooked just how we ask, absolutely lovely."
"Lovely food. So hot that it comes out on a sizzling skillit."
"Food is always very hot, tasty and good value."
"Excellent eatery, went here and used a 40% off mains voucher was a fantastic treat, I had a large mixed grill and it tasted good."
"The food is always cooked to perfection, whatever you ask for its always hot and sizzling."
"The food was lovely and the portions were massive."
Cons:
"At the local hero tonight. 2 meals returned....absolutely disgusting."
"Worst food and experience i've ever had!"
"Came here for food and drinks. Mains were fish and chips, fish was raw and cold inside batter."
"They accidentally fed me meat, I ordered the vegetarian burrito but they gave me a meat one instead."
"If i could give this 0 stars i would. Ordered the chicken and ribs, neither tasted good, chicken was like watery sponge."
"Food was terrible waited overnight hour for food. When it arrived the steak was over cooked and the chicken was disgusting."
"Chicken was like mush, bought in precooked. Pork ribs had a disgusting taste to it."
Service
Pros:
"Best pub for pre-match when Leicester City play. Full of like-minded football fans, easy to get served."
"The staff are friendly, polite, and seemed happy."
"The people who took my order and brought the food were very nice and accommodating."
"Staff Always friendly & welcoming."
"Uni Society went for a Christmas Meal there with 53 people and their staff handled it the best we could ever ask for."
"Staff are friendly and helpful, feels like a good place to relax after a stressful day."
"Staff are fabulous & always go the extra mile."
Cons:
"The young lady took us to our table which was filthy and around the area on the floor had food, mud and dead leaves."
"Certainly won't bother going again."
"So disappointed steak day an no steak that's advertised on menu for offer! Only offered more expensive options!"
"No complaints from the staff or meal. The experience only tarnished by the parking scam in operation."
"Diabolical service we waited 40 minutes for a meal that was cold dry bland and over priced..."
"When i went to complain the manager was very rude and didn't offer us a refund."
"We have visited this restaurant 3 times, On the last two occasions my wife and myself visited this restaurant, when ordering the meal, we were told that there would be a 45 minute wait."
Atmosphere & Cleanliness
Pros:
"Nice atmosphere."
"It’s always clean & tidy."
"There is plenty of seating, including an area outside, which is in front of a very large carpark."
"The atmosphere is amazing and has gotten even better over the years."
"Best pub for pre-match when Leicester City play... Even at the busiest of times food is served in good time and at a very reasonable price."
"Very big lots of space which i liked being in a wheelchair i could get around the place with ease no bumping into chairs, tables or people."
Cons:
"Given this place so many chances, the food has always been left by me..."
"We have had a table booked for 5 weeks for this coming Saturday to have food before the Leicester City match... but have now had our booking cancelled out of the blue."
"Probably will only go when there's 50% off because you can't eat 50% of your food..."
"Smacks to me like staff are cancelling bookings to look after friends and people they know. Disgusting Customer Service!!"
"Nasty place, went there yesterday, the menu was sticky, food was horrible."
"After waiting 15 mins in a que where there was only one member of staff for the whole bar..."
"We were firstly greeted by a pub full of smoke... When I asked a member of staff, I was told it was from the grills."
Value & Offers
Pros:
"They have brill deals on food and drinks on certain days of the week. Shots from £1."
"The drinks are very reasonable..."
"Pretty decent quality / quantity for what you pay."
"Great place to eat... if you can finish the challenge burger, you're better than me."
"The prices and menu was fab great selection."
"The food is pub grub style but pretty decent quality / quantity for what you pay."
"Go there regularly during the week for 2 for £10 on main courses..."
Cons:
"I was refused discount because I showed by card rather than showing it on my phone."
"So disappointed steak day an no steak that's advertised on menu for offer! Only offered more expensive options!"
"We ordered 2 steaks last night on a Friday and when we sat at the table we noticed an offer for free beer Friday... we were not offered our free beer."
"The meals have become smaller. 5oz steaks have become 4oz, chicken has become 1 fillet and scampi has reduced from 5 to 4."
"Pints are relatively expensive on match days."
"Very disappointing portions, we came pre refurbishment and had amazing portions, same meals now and will go home to eat."
"Wasn't able to get a table as 80% were reserved."
Parking & Accessibility
Pros:
"Perfect place to park for the rugby - couple of drinks and that's the parking fee covered for 4 hours and a short walk to the ground."
"Parking is free outside."
"Car parking is free but you need to be a customer and enter car registration into the system."
"Free parking for upto 4 hrs..."
"Will definitely make this a go to for future morning outings and loads of parking spaces as well."
Cons:
"No complaints from the staff or meal. The experience only tarnished by the parking scam in operation."
"Can't be bothered to complain about the food or service, but ask everyone beware the £60 fine that comes from not validating your parking."
"Didn't realise I had to put my car reg in the machine on entering got £100 parking charge..."
"Great pub for match day although would say it's pointless reserving a table as they get cancelled last minute."