Yews Reviews Summary

Atmosphere

Pros:

• "Great environment and very friendly, helpful staff. Food always good."
• "Really nice atmosphere."
• "Lovely cosy country pub restaurant out of the way of city bustle.. lively, friendly, warm atmosphere."
• "Clean place and friendly staff..Nice menu loads of winter warmers and game menu."
• "Atmosphere is always very tranquil and intimate."
• "Nice relaxed atmosphere."
• "The atmosphere was great the staff very helpful .....and the food was jummy."

Cons:

• "A pub with atmosphere however it was a chilly evening and the Fire was allowed to go out."
• "I've never been impressed by the lack of atmosphere."
• "We went on a Saturday afternoon and it was very quiet so lacked atmosphere."
• "I've never been impressed by the lack of atmosphere, or the service."
• "What happened today Yews team? All around us were people making complaints."
• "Unfortunately it just starts to feel like the standards are starting to slip."
• "Bad experience with management over the stoking of the fire... soured me on this place."

Service

Pros:

• "The staff always make you feel welcome and are at hand to look after you."
• "Our server, Lottie, was great."
• "Our waitress was lovely, very polite, and professional."
• "Wonderful staff."
• "Service made a huge difference."
• "Friendly helpful staff."
• "Staff really nice & helpful."

Cons:

• "Food not too bad but the service was absolutely terrible."
• "The many times we've been here, there are never enough bar staff."
• "Manager very blunt and rude, will not be returning."
• "Another meal turned up 20 minutes after the other 5 were served."
• "They were slow (took ages to take our order, even longer to take our payment)."
• "Service was really lovely but unfortunately quite slow given they were understaffed."
• "Service incredibly slow, almost two hours for a two course lunch."

Food Quality

Pros:

• "The food was well priced for the quality (excellent)."
• "This is probably the best roast dinner we've had out and that's saying something!"
• "The food was lovely and it was a great visit."
• "Food was good too."
• "The food is always amazing and was a reasonable price."
• "Food was awesome."
• "The food was superb, it has a lovely inviting atmosphere and we had a very enjoyable time."

Cons:

• "Sunday roast beef had blood running on the plate."
• "Steak overcooked for the requested medium rare."
• "Another meal was a rump steak which was fatty and tough."
• "Poor service, food was in some instances over cooked or cold."
• "One meal was supposed to have seasonal vegetables, two pieces of carrot the size of a penny and one piece of broccoli."
• "However the food was appalling."
• "Considering the price of the food, which is on the pricey side, was pretty disappointed that the steak was undercooked and seriously chewy."