"Enjoy the staff though always busy so friendly and ready to help good menu met up with friends every week."
"Staff were pleasant and food was served quite quickly."
"The waitress that brings food and drinks is polite and friendly."
"Staff were friendly and service was quick."
"They served us quickly with a good attitude."
"Staff are helpful, friendly and efficient and definitely switched on to offering great customer service."
"We were served by friendly staff."
Cons:
"Service obviously takes a hit during this time since the place is packed full of people."
"Wait of over an hour for an incomplete breakfast, food then came out cold."
"There was staff that were rude and just didn't seem to care about anything we had to say."
"Honestly have some of the most shocking staff ever... every time I've been they've just been rude."
"Very slow on serving table service ordered drinks and food at the same time had to wait 25 mins for our drinks and another 15mins for our burnt meals."
"The counter service staff are racist and discriminatory."
"Service is always very bad, and some staff are very rude."
Cleanliness
Pros:
"Clean & tidy place."
"Situated at a table that was clean just like the toilets."
"After refurbishment the ladies toilets are a lot cleaner and have locks."
"Very busy and looked like it has had an overall inside it looked lovely and clean."
"Clean and well staffed we all totally enjoyed our evening."
"The place was all clean and well kept."
"The toilets have benefited from the refurbishment and the pub feels quite fresh."
Cons:
"Toilets were dirty too."
"Tables where dirty and toilets."
"Sticky tables, dirty glasses, distinct lack of hygiene standards in the toilets."
"This site is in absolute shambles."
"Tables look like they haven't been cleaned in a month."
"Unfortunately toilets let them down yet again - no hand soap, broken door catches and water on the floor in the ladies."
"Table left uncleared and filthy from previous customers for the entire time we were sat there."
Food Quality
Pros:
"Food service was quick and tasty."
"They have good cheap food and drinks too."
"Very economical and value pricing, great food and very pleasant service."
"Decent food and a great place to go if you want affordable food!"
"Always good food and real ales."
"Typical tasty Weatherspoons food that can't be faulted."
"The food there is great and brilliant right in the centre of Leicester city centre."
Cons:
"The steak was the worst I ever had couldn't eat half as was just gristle and hardly any chips."
"Avoid at all costs, there was mould in our chips, we only got half our order and the rest took half an hour and 4 times of asking for it to get to us."
"The breakfast came with toast which couldn't be buttered as the butter had separated for some reason, the bacon was almost burnt, the hash browns were barely edible."
"We had a sunday roast there which had rock hard veg and inedible potatoes."
"The food was quick to arrive but the bread was stale and mushy peas tasted off."
"Ordered a Triple cheese and bacon burger that had no bacon."
"We ordered desserts, brownie with ice cream but they came without ice cream."
Atmosphere
Pros:
"Great atmosphere for having a night out with a group of friends on weekends and a classy place for having a mid-week meal."
"It’s quite a large pub with mezzanine floor, looks like it a popular place at night."
"Love this bar. Has been part of my history for 40+ years."
"This is a really good spoons. Can't recommend it enough."
"There's a very nice atmosphere in this establishment, the age of the building really adds to the character."
"Great atmosphere in this lively town centre venue."
"Love the atmosphere. Reasonable prices for variety of drinks & food."
Cons:
"Drinks are cheap but that's about all this place has got going for it."
"For my tastes the music was too loud and I found it hard to converse at times."
"Definitely not a English pub. Tried to go in with an emotional support dog and was told to leave."
"Now it really lacks atmosphere, music playing from what sounds like a loudspeaker of someone's phone."
"It was invaded by rowdy football fans and when customers have children it's not nice to have grown men swearing and shouting."
"Dreadful!! Used to be a lovely pub but sadly appears to attract the wrong crowd."
"Trying to get through to the toilets around the tables with a toddler was so difficult."