Address: Naseby Road, Northampton, NN6 6HZ, United Kingdom
Phone: +447824393517
Rating: 4.7
based on 239 reviews.
Animal Interaction
Pros:
"All the animals are well cared for and the kids love having the feed buckets to feed the animals."
"Loads of animals and you can buy a bucket to feed them for £2 which has loads of food for the different types of animal."
"Animals seem well looked after, they’re very gentle and are obviously used to people."
"The majority of the animals can be fed and children are also permitted to enter some of the rabbit enclosures."
"Animals appear well kept and are not shy of interacting."
"All of the animals were so friendly, we didn’t feel scared to feed them and we loved getting into the cages with the bunnies and guinea pigs!"
"The animals are really well cared for and you can feed them as you walk around."
Cons:
"The final straw being the people pulling the poor terrified calves by their tails and dumping them in a public cage with no support was shocking."
"Not a lot of animals as is a small area and a few pens were empty."
"The only animals that seemed they enjoyed the food were the goats and lambs."
"The state of the animals today and how they are kept is appalling."
"Also would of been nice if the soft play area was open oh and I didn't see piglets or horses but lots of other animals."
"Loved this place but most of the animals were not available so was a disappointing visit."
"The birds all should be covered also legally."
Play Areas
Pros:
"Play areas include: a large indoor climbing / soft play area, an outside playground with swings, climbing area with slides and a tractor to sit on and a huge beach / sandpit area indoors too."
"Two play areas - one inside and one outside. Children love it!"
"Superb indoor and outdoor play areas."
"There is a big outdoor play area, a big sand play area and a big indoor play area."
"Outdoor and little indoor play areas plus sandpit too."
"Both indoor and outdoor play areas were great, plus a super indoor sandpit."
"A big indoor soft play and outdoor playground plus a nice cafe and shop."
Cons:
"Just 10 minutes on the bouncy castle is mean."
"Soft Play too big for little one and the new smaller soft play area for toddlers was closed."
"The floor areas were filthy, regular cleaning was not witnessed in the long time we were there and was definitely overcrowded for a timeslot visit."
"Use of a wobbly chair to stand on to get up onto other levels and the complete lack of cushion protection for bumps and really bad lighting."
"Our littleun suffered major eye infection after what I can only put down to how dirty the play area was."
"The play area although lots of kids hurt themselves is good."
"Was annoyed at the majority of parents without masks on in the inside play area."
Cafe and Food
Pros:
"The cafe is lovely, with a nice selection of food."
"Cafe was quick, food was tasty and well priced."
"Good coffee, nice food."
"The food and drink in the cafe was nice too with a good selection of hot and cold food at a good price."
"All the food that we had was of excellent quality."
"Lovely cafe area with loads of choices (sweet and savory)."
"Cafe food was nice and service was quick!"
Cons:
"Price wise, I think it's a bit expensive, but maybe I'm tight."
"Food may be a bit pricey but nothing too upsetting."
"Although we did buy quite a few drinks (due to the weather being glorious), which were quite expensive."
"The cafe is also a tad on the expensive side and they are missing out on many families dining due to overpriced food and drink."
"Only drawback was the lack of staff in the cafe, moderately busy, I would say, told at just after midday, half hour wait on hot food. Actually took an hour."
"Café is nicely laid out with outdoor seating but overpriced and unless you sit down to eat early there wasn't much left."
"We are vegetarian, we got meat sandwiches despite ordering vegetarian food."
Staff and Service
Pros:
"Staff were extremely friendly and helpful."
"Staff are very friendly and helpful."
"The staff were helpful, accommodating and worked with our requests."
"The staff were really friendly and welcoming."
"Very friendly and welcoming staff."
"Staff are really friendly and knowledgeable."
"All staff members very welcoming and friendly."
Cons:
"Sending someone's wife an email giving them 1 week for their husband to remove an honest review comes across as extremely threatening."
"When I emailed to complain, the person responding was rude and unsympathetic."
"The staff were friendly (except a girl in the cafe but we just put it down to having to work on Christmas eve)."
"Waitress middle aged, bossy to the younger staff, grumpy with short dyed blonde hair at the Beehive Cafe, thought it was acceptable to just remove the meat from the sandwich and serve back to us."
"That’s not someone who cares about customers or reputation or anything else. What a horrible way to treat others."
"Over the years the owners have seemed to resort to money grabbing tactics, refusing to refund tickets that needed to be cancelled for valid reasons etc."
"Down side - When we visited last week it was amazing how many people cared not for social distancing."
Value and Pricing
Pros:
"Really good value for money."
"Good price for what you get."
"The cost is also very good value for money."
"Great value for money."
"Food is decent and well priced."
"Very affordable on a budget."
"So much for the children to do so really good value for money."
Cons:
"I'm sad that we wont be renewing our pass next year - the price has increased by over 50% for us making it very expensive."
"The tubs of feed are overpriced and oversized sizes, considering every visitor is feeding what animals are there, meaning most kids don't get to feed because they've been fed already."
"Prices are creeping up here and on top of that so is the cost of the animal food now at £2 a bucket."
"Need so better parking disable spots where all take."
"There is a gift shop on site but a bit too pricey for me."
"We were there less than an hour didn't feel like we got an experience worth the money paid."
"The cafe area has a decent variety of food but I would say slightly overpriced."
Facilities and Cleanliness
Pros:
"There was a handwashing station placed right beside the petting and the outdoor park."
"Hand washing and toilets were also plentiful and very well equipped for children - even a children's seat hanging up for use in each cubicle."
"All areas are really clean and indoor and outdoor play areas are great."
"The car park is also large and you can park with plenty of space either side to get children in and out easily."
"The farm was clean and tidy."
"Really well laid out and great clean facilities."
"It is the most clean & hygienic farm that my children have been to."