Address: Chepstow Rd, Raglan, Usk NP15 2HX, United Kingdom
Phone: +441291690319
Rating: 4.7
based on 199 reviews.
Play Areas
Pros:
"Loads of space to run and play, with excellent soft play areas and outside equipment such as zip wires and trampolines."
"There is absolutely loads to do here. My 3 year old son loved it. Great soft play. Loads of activities."
"Lots of soft play areas, inflatable castles and huge inflatable tractors."
"Cracking huge outdoor play area and more soft play inside."
"So much space for the kids to run about outside with swings, trampolines, zip wires, ride ons and animals."
"By far the best value farm park around. Wide variety of animals to see and feed. Loads of INDOOR play options including 4 soft play zones, bouncy castles, trampolines and slides."
"Excellent day out for children, with lots of animals to see, bouncy castles, soft play and a huge outdoor area with playground, ride on tractors and pedal go karts."
Cons:
"Also the play zones are coated grime."
"Also all of the children's apparatus needs a very good clean. Dust literally falling off from bouncy castle when kids playing."
"It's very unkempt, holes in the trampolines, flat tyres on the go carts."
"Everywhere is dirty, from the sofas that need to go back to the recycling centre to the state of the indoor play equipment."
"Could be so much better than it is. Unfortunately basic hygiene in the indoor play areas is non existent."
"Outdoor play equipment isn't great and clearly needs some investment and maintenance."
"No hot running water to wash hands either."
Animals and Wildlife
Pros:
"Not many animals, but what they do have were lovely to see."
"The animals were very friendly and well taken care of."
"Very family orientated venue large open spaces for children to amuse themselves feed the donkeys or lamas or alpacas or many of the other animals there."
"All the animals are really clean and clearly very well looked after."
"Lovely newborn lambs, donkets, goats and cows."
"The animals are really tame and so used to people it's great to pet them and not be worried about a bite."
"Farm Animals well looked after, healthy and happy, in open fields."
Cons:
"To call this a farm is a bit of a stretch as there really weren't too many animals to see."
"Massive disappointment and definitely not a 'farm' to visit if you want to take the kids to see some 'farm' animals."
"Awful conditions for the poor animals. Donkeys with curled hooves. Rabbits isolated and in sawdust and fed muesli. No shelter from the endless children."
"Was really disappointed - we got there thinking it would be fun day out however all there was 50 donkies and 50 sheep all scattered around - and very few animals stuck in cages."
"Very disappointed with our visit today, hardly any animals for the children to see."
"Could do with more animals."
"No cons mentioned regarding staff and service."
Facilities and Accessibility
Pros:
"Updated toilets were fab and well maintained although water in taps was dribbling out?"
"Wheelchair access ♿ and a very good disabled toilet/changing room."
"A selection of benches and tables but also the added benefit of sofas around the indoor areas, perfect for less able."
"The toilets were lovely and clean when we used them at 4pm!"
"Great new toilet block, much improved."
"Parking direct near the entrance for disability."
"The whole place is very accessible, and great they allow 1 free carer and half price ticket for disabled person."
Cons:
"For a parent of 2 disabled children who need constant supervision, it meant my children missed out on most of the soft play areas."
"Absolute rubbish complete waste of £25 for the family ticket the indoor play area was wet especially the ball pit it was a frosty morning and the barn that the play area was in wasn't fully enclosed so open to the elements."
"We did find it was very clear adults were not allowed on the soft play."
"Everything is a bit worn and tatty though, and the whole thing is really just a bunch of barns with some play equipment thrown in, not very inviting."
Value and Pricing
Pros:
"Amazing price in comparison to similar venues food is great with plenty of choice and farmshop with lots of lovely meats cake and fruit and veg and more love this place."
"Priced very fairly and food was very reasonable also ample picnic benches to enjoy picnics."
"Nice and affordable little venture out with the kids and family."
"Delicious food available too and all at a reasonable price."
"Food and drink on site at reasonable prices."
"Food amazing, lots of choice and not over priced."
"The entrance fees and food/ drinks prices are fair too."
Cons:
"Now the price has doubled, they've gotten rid of loyalty schemes and family discounts."
"It was the best part of £30 to enter and that was for 1 adult and 3 children (2, 4 and 7) which to me is a lot higher than other places nearby that do actually offer more."
"We paid £30 for a family of 4 and to be fair at £10 it would be overpriced!"
"The entrance fee of £8 for adults and £7 for children is a little steep."
Staff and Service
Pros:
"The staff are always welcoming and so friendly."
"A delightful day with our 2 grandchildren who had a wonderful time."
"The staff are really good too."
"Staff were really friendly and helpful."
"All staff where very nice and accommodating. Couldn't do enough for us!"
"Staff very helpful and friendly."
"The staff are all extremely friendly and provided us with lots of info, the animals are adorable and well looked after."
Cons:
"Such a shame. We usually love coming here, but today we received the most terrible service."
"A female, elderly staff member spent ages staring at my young son, making him so uncomfortable he cried."
"The staff aren't quite as polite, I mean they smile as they take your money while having a conversation with the other staff members about their day off and trying to get rid of you as quickly as possible."