Lancaster Park & Animal Farm Reviews Summary

Animal Welfare

Pros:

• "The animals were well cared for and u can buy food to feed them."
• "The staff are friendly and helpful and you can tell they love the animals."
• "The animals look healthy, they are happy to interact with people which shows to me they are well treated."
• "All look really well looked after, the goats especially fantastic!"
• "Many of the animals are friendly, gentle, & will eat from the palm of your hand."
• "The petting barn was outstanding and we had lovely encounters with all the animals in the fields."
• "plenty of well kept animals happy to interact with children."

Cons:

• "The animals there are basically abused i went there with my family and the rats and mice that you could stroke were covered in scars and bleeding!"
• "One of the donkeys was seriously unwell! It was pure skin and bones!"
• "Considering the website showed the farm as being clean and well kept, my husband and I were deeply shocked and upset to see the animals living in such squalor."
• "The only down side for us was that there was a donkey who was incredibly skinny and some of the mice had poorly eyes."
• "The animals are kept in very dirty and confined spaces without sufficient water or company."
• "The animals looked liked they were starving they didn't look looked after they hadn't been bathed or brushed they stunk..."
• "The state of the animals was disgusting."

Facilities and Cleanliness

Pros:

• "The walk around is great. Broken up by animals to feed and different play areas."
• "The park is so well-maintained, and the staff is not only friendly but also incredibly knowledgeable."
• "Clean toilets and lots of handwash stations."
• "Brilliant value for money, plenty of places to picnic, clean toilets and lots of handwash stations."
• "Nice and clean bathroom facilities too."
• "Washrooms were clean and plenty of hand washing stations."
• "There's loads of picnic tables scattered around so pack food before you go."

Cons:

• "The only downside I had was unkept picnic areas the tables situated in long untidy grazed areas."
• "The play area was a joke, some tatty equipment and a few matchbox cars on a wonky table."
• "The playground facilities are pretty limited and overall the place is a bit dilapidated with piles of rubbish and rubble at various locations."
• "Used to love this place, but went recently and it looks more of a scrap yard."
• "The land itself looks like a building site!"
• "The place is incredibly dirty and the top of the site is full if dangerous old junk."
• "Whole site looks tired and in need of doing up."

Value for Money

Pros:

• "Amazing.... well done to all the staff who were friendly and approachable...... absolutely great value for money..."
• "All such good value for money at just £4 entry."
• "For what you pay this is a great little afternoon out."
• "Great day out..grandchildren loved it.. well worth £6 entrance."
• "£ 4 ENTRY FEE FOR ALL PERSONS ..ADULTS CHILDREN ETC WORTH EVERY PENNY .."
• "Kids love it and for the price you can’t go wrong..."
• "Cheap entry and reasonable food and drink prices."

Cons:

• "Quite basic considering it cost £30."
• "Amazed they can charge even £6 for a ticket, and disgusting they charge for under 2’s."
• "The tractor ride is a fun bumpy ride but quite over priced."
• "It was also very expensive for this. It wasn't worth it."
• "We were two adults and three children Halloween event tickets cost us £64… We have been charged nearly £20 extra even when we buy 3 pumpkins from the farm."
• "It wasn't a cheap day out for half term so overall we would not go back."
• "For 4 adults and 6 children it cost £65."

Staff and Service

Pros:

• "The young woman who carried out the 12.30 encounter - purple bits in her hair - took her time to engage with the child..."
• "The staff are friendly and helpful and you can tell they love the animals."
• "The couple in the burger van - they complimented her form of communication on a number of occasions and this 100% boosted her self-confidence."
• "Staff are very friendly and really helpful."
• "The staff had more knowledge than most zoos I've been too and seem to be well in control of everything going on."
• "your staff are brilliant, so very welcoming!"
• "The staff were so very friendly and helpful and went above and beyond for us."

Cons:

• "The Halloween event could have been so much better... the majority of the staff were really not keeping an eye on the 1 way systems, or it seemed like they just didn't want to be there, strange atmosphere."
• "The customer service left a lot to be desired."
• "Very disappointed with the way the payment system is handled, bad mannered staff."
• "The staff were then incredibly rude and aggressive when I brought this up, claiming that they don't care about the animals, they 'just care about making money.'"
• "Staff are not around apart from at the entrance so if you require help you have to go back to the entrance."
• "No staff at all walking around?"
• "2 men were ‘working’ at this station, both on their phones."

Accessibility and Location

Pros:

• "Easily accessible."
• "Directions to the farm, 1. Catch a train to Mill Hill Station on the M/cr Leeds line. The farm is across the road."
• "Situated right next to public transport either via bus or train."
• "Non drivers it is right next to the train station so happy days choo choo!"
• "Easy to get to by foot, public transport or by car."
• "There's a free car park attached... and there's plenty of street parking within a 5 minute walking distance."
• "Car park is small so get there early or be expected to find some street parking and walk."

Cons:

• "Parking spaces limited."
• "By car from Oldham centre, follow signs for the M627 towards Rochdale."
• "During big seasonal events such as Christmas and Halloween etc you may have to wait a little to park."
• "Not very wheelchair friendly but still managed to get round the whole farm."
• "On arriving at this farm I was shocked at its location - it's set back off a main road, not the countryside I was expecting."
• "A bit rough around the edges, at times it felt like walking through a scrap yard."
• "Big issue these days is that this is a cash only site and that everything inside is additional on top of your entrance fee."