Geisha Asia Restaurant Reviews Summary

Category: Pan-Asian restaurant Newcastle upon Tyne, UK

Address: Front St, Benton Ln, Newcastle upon Tyne NE12 8AE, United Kingdom

Rating: 4.6
based on 153 reviews.

Food Quality

Pros:

  • "Food was delicious. The beef boa buns were lovely."
  • "The Thai green curry was the hottest I've had, so if you like hot curries get the Thai green."
  • "The duck and vegetables was very tasty with ample portions."
  • "The food was more than delicious - the Geisha KFC was super tender."
  • "Phenomenal food, portions are big, cocktails were amazing."
  • "The food was exceptional but still reasonably priced."
  • "Delicious pan-asian food. Excellent fun cocktails."
  • "Best food I’ve EVER had. Very attentive and polite staff."

Cons:

  • "Some of the worst food I’ve had whilst dining out. Two meals and a side came out in 10-15 minutes, which was both impressive and worrying, food was bland, boring and dissatisfying."
  • "The food sat under the heat lamps for so long it was dry."
  • "The kimchi beef gyoza were way overcooked."
  • "Food was okay, some dishes bland. Terrible service, we were overcharged."
  • "The roast pork was not roasted, was not really frisky, lacked any flavour, and was pan fried. It was a disservice."
  • "The food was nice on the way in however it gave me really bad food poisoning."
  • "Unfortunately some are rude and shouldn't be working in the industry. Food was extremely poor."
  • "Would not recommend. Duck starter full of fat. Chicken Katsu was like Bernard matthews chicken burger."

Service Quality

Pros:

  • "I was impressed at how quick the food arrived to the table, servers were very friendly."
  • "Very friendly and accommodating staff. They were able to find us a table on a busy Saturday night."
  • "Overall experience was really good. Had an amazing waiter who was very observant."
  • "The staff have been amazing, as usual. Definite 👍 for Chad and Obi, my faves."
  • "Service was fast and attentive. Will return next time we visit Newcastle!"
  • "Incredible. Would recommend buying lots of dishes and sharing amongst each other for a full experience."
  • "Service and staff were amazing from the moment we stepped through the door."
  • "Excellent food and service. Wide variety of dishes and sushi coming soon too apparently."

Cons:

  • "My stomach was acting weird all night after both visits, although I ordered 2 different things (burger and seafood raman)."
  • "The Waitress Bryony was vey unprofessional she started gossiping to another member of staff when she got our order wrong."
  • "Rude staff we were still drinking and ordering and they said they need the table and asked us to leave."
  • "Very disappointed with the attitude of the manager of geisha. I obviously got confused trying to pick up food from geisha at home. No help offered."
  • "The service was just spot on. We managed to book a table even though it was already pretty booked."
  • "Ordered food for Geisha at home to have with my partner before she went on night shift. Time slots online were from 30 minutes to an hour. Selected ASAP. Took >2 hours."
  • "We were early for our booking, so they kindly allowed us to wait in the waiting area and order some drinks until the table was ready. Unfortunately these drinks took 30 mins to arrive."
  • "The food came fairly quickly but there was a 10min gap between mine and my friends main meals arriving."

Ambiance and Decor

Pros:

  • "First impression when I walked in was the decoration which is lovely and very unique."
  • "The service was quick and friendly. We loved the atmosphere which had such ambiance."
  • "The decor is spectacular and the atmosphere is cosy and chilled."
  • "We were a mixed group from the UK and USA who had never been to Newcastle before and were settling in my cousin at the University there."
  • "The food was next level in every sense! Now my new favourite restaurant in Newcastle and I can't wait to return!"
  • "Amazing decor, welcoming and friendly staff, plenty of room over 2 floors for guests."
  • "The main selling point is the decor, it is beautiful to look at it."
  • "Of course, our experience wouldn’t have been what it was without our lovely waiter Jacopo who made sure we were having a good time and enjoying the food."

Cons:

  • "Hated it at the start because we were sat outside and it was really loud because of the buses going through and a large group of drunk individuals being obnoxious and smoking."
  • "The venue is great and the visuals add to the experience but that's all it is."
  • "My wife and I went for a meal and found the place to be too noisy."
  • "The music was a bit loud but they found us another table in a quieter spot."
  • "Overall a good experience. Food is very good and the service excellent. However, I thought it over priced and it had horrendous background 'music', more akin to a pub in the Bigg market!"
  • "The only thing i found a bit rude was the girl serving us put a £8 tip on our bill without asking us first."
  • "Wouldn't bother with the baos if you want anything authentic as they were arguably steamed buns instead."
  • "The atmosphere was very loud and lively, perfect for students to go to with friends, but not if you want to hear the person sat across from you."

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