The Muddler Reviews Summary

Category: Pan-Asian restaurant Newcastle upon Tyne, UK

Address: 69 Grey St, Newcastle upon Tyne, NE1 6EF, United Kingdom

Phone: +441912220125

Rating: 4.4
based on 122 reviews.

Food Quality

Pros:

  • "The belly pork and Thai green curry were spectacular in flavour and presentation."
  • "Food was extremely nice, with the crispy pork belly being amazing."
  • "Starters were about average for me but the sushi was genuinely excellent."
  • "The food is delicious. Staff are polite and knowledgeable and provide great service."
  • "The sushi, bao bun and calamari were all delicious. The sushi was the best I’ve ever had."
  • "Absolutely delicious food and cocktails, highly recommend."
  • "Fantastic options of pan-Asian cuisine cooked amazingly."
  • "Delicious meal with my sister in law. The sushi, bao bun and calamari were all delicious."

Cons:

  • "The fried rice was too salty."
  • "The sushi tasted like it had been made 2 days ago and left in the fridge."
  • "Unfortunately, two of the four dishes we ordered were inedible."
  • "The pork belly should be melting in your mouth and it was tough, rubbery and inedible."
  • "The prawn pad Thai was too salty and too spicy."
  • "The pork belly bulgogi was really good, but the rice was a bit mushy and the rolls were a bit too big."
  • "The Udon was instant udon which is a big no no."
  • "The neon-colada was a bit weird though."

Service Quality

Pros:

  • "The servers were very friendly and attentive, bringing us fresh water when needed."
  • "Fab friendly service, just had a bit of a wait for food but it was restaurant week so we expected a bit of a delay."
  • "Service a little slow, but on the plus side food was excellent quality when it arrived."
  • "Service was good and the cocktails were great as well."
  • "The staff are very attentive but not intrusive ensuring that you're not waiting too long for food or drinks."
  • "We received flawless service. We started with dumplings and grilled aubergines then shared two plates of sushi."
  • "Staff were very attentive and we didn't feel rushed."
  • "The lovely Stacey found us a table even though we hadn't booked and the lad who served us was great."

Cons:

  • "Unfortunately the restaurant is a bit cramped and service was quite slow when we were there."
  • "Service a little slow, told by staff to take a seat & someone would take my drinks order but never happened."
  • "The restaurant has a 'not my problem' attitude to allergies."
  • "One hour wait for food not great as had theatre tickets."
  • "We waited good 20min for a waitress to come over and ask us for any drinks."
  • "Don't bother. The place is beautiful, but unfortunately it's bartended by a bunch of people who can't be bothered to serve drinks."
  • "Very friendly and amazing staff but food looks amazing and tastes not too bad, personally prefer more spice."
  • "Food and cocktails are nice here but the service is very slow."

Price and Value

Pros:

  • "In my opinion, it was worth it for the cost of £85 for 2."
  • "Price is a little on the higher side, but honestly for the food and service, it's worth it."
  • "There is a fair price put on the food but it is worth it plus there are daily deal options available."
  • "I'd definitely recommend visiting this place. Price isn't the cheapest but still value for money in my opinion."
  • "Fair pricing. The pork belly bulgogi was really good."
  • "Great value for the quality of the food."
  • "Excellent food. Food took around an hour to arrive so drinks were on the house which was a nice touch."
  • "Would have been minimum 4 star but girl on front of house very poor with customer service."

Cons:

  • "Overall a little pricey for what you get."
  • "The tempura veg and Asian slaw quite expensive for what you got."
  • "The food was nice enough, as were the cocktails. The wait was a little bit longer than what you’d expect."
  • "The food is delicious. The only downside was the bar staff constantly running back and forth."
  • "Nice enough pan Asian restaurant. Thai green curry was a little salty and sweet for my liking."
  • "Somewhere we'd been meaning to visit for a while and finally made a visit for lunch. Really impressed - great service throughout and the food was fantastic. The lunch menu was really good value with generous portions. Definitely recommend stopping by."
  • "The food was excellent... Small problem only an hour & 1/2 for table we were having a cocktail after and 10 mins before we were reminded to leave the table with no offer to be seated elsewhere.. we had to suggest another seat."
  • "Table booked for an early ish slot on a Saturday evening. So glad we booked in advance judging by the steady stream being turned away."

Ambiance and Location

Pros:

  • "What a lovely place! Not only is the atmosphere and presentation of the outside and inside really beautiful."
  • "Loved the ambience and friendly staff."
  • "The decor is impressive and the atmosphere is cool."
  • "Always highly recommended and rightly so."
  • "A lovely atmosphere and the staff are very attentive."
  • "Wow, what an incredible place!! Stepping in this restaurant feels like going back to the 20's, with a minimalistic feel."
  • "The interior is very well designed and the atmosphere was spot on- it felt relaxed."
  • "The decor and general vibe of the place is spot on. Laid back and stylish."

Cons:

  • "The restaurant is a bit cramped."
  • "Unfortunately, the restaurant is British with an eastern twist."
  • "Restaurant was FREEZING, had to put my coat on.. my winter wool coat .. indoors."
  • "My only gripe would be the layout of the outside tables in relation to the umbrellas."
  • "Very lively and loud place, difficult to have conversation, probably due to the large group of girls."
  • "Called in here on spec just after Xmas. We weren't disappointed. The food is absolutely fantastic."
  • "I thought that the decor of this place was plain and dark; a touch soulless."
  • "This venue appears to be a bar but is in fact a restaurant. We were made to sit in the window and it took a while to get service."

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