Centro Lounge Reviews Summary

Food Quality

Pros:

• "Food is always spot on from him 👌."
• "Food is delicious."
• "The burgers were juicy and well cooked as well."
• "Succulent chicken breast with crisp bacon and avocado, inside a soft brioche bun. Fries were fresh and crispy with a soft, fluffy interior."
• "Absolutely incredible food! Everything was perfect, with fast drinks, less than 10 minutes wait time for food and blown away expectations on the quality."
• "Had the bang bang chicken and it was very tasty, partner had mac and cheese and it was delicious also."
• "Delicious burger and the service was excellent."

Cons:

• "Food was disgusting. Had the burgers. Cooked from frozen, sliced processed cheese."
• "The burger did not taste very good quality."
• "Chicken was apparently very tough and the burgers in general didn't have much taste."
• "The food itself was awful, definitely would not recommend this restaurant at all."
• "The butter milk chicken was stringy and soggy."
• "The macaroni cheese wasn't great! Couldn't find any cheese sauce with it but it was more like cooked macaroni with a sprinkle of cheese on the top."
• "The actual burger was pathetic (size, texture and flavour) for the cost of the meal."

Service

Pros:

• "The staff are always exceptionally friendly and offer the highest of services."
• "Very friendly welcome, felt looked after from the minute I walked through door."
• "Staff were polite and very quick with food and drinks considering it was very busy."
• "The staff are professional and friendly."
• "Service always friendly."
• "Great service from Kyle we had a small issue with our food and he dealt with it immediately and went over and above what we expected with his response."
• "The staff are always efficient, professional and friendly and when ordering food, even when really busy there is not too long a wait."

Cons:

• "Music too loud to have a conversation."
• "He rudely asked us to leave and didn't apologize at all."
• "No warning given on wait time before ordering."
• "Service poor."
• "I understand it got busy while we were there but a member of staff was incredibly rude to us."
• "The service was terrible (over 20 minutes to take the order) then 20 minutes after that we were told the food we'd ordered was not available."
• "Most appalling service ever."

Ambience

Pros:

• "Nice roomy ambience."
• "Nice outdoor area that felt very summery, the upstairs was light and airy, the downstairs a bit darker but equally comfortable."
• "Relaxed atmosphere."
• "A stunning interior with a lovely relaxed atmosphere."
• "The atmosphere of the restaurant was lovely, it had a real homely real with the decor."
• "The atmosphere of the restaurant is also great with some nice music playing, candles lit and some amazing decor throughout."
• "Totally different vibe compared to most places in Newquay."

Cons:

• "Quite dingy inside."
• "Looked pretty dirty inside anyway."
• "Visited on a quiet night. Barely anyone in, so atmosphere lacking."
• "Why 4 stars? The music is so loud you have to shout at each other (and a lot of what I heard wasn't very good)."
• "Cool venue but sadly I don't feel the food or drink stands up to the decor!"
• "The food took 45 minutes to arrive, once finally arriving there was an eyelash in my food."
• "2 members of staff just stared at me with vacant expressions."

Value

Pros:

• "Very quick, great price think its fair to say will definitely be returning."
• "Really good value for money."
• "Highly recommended."
• "Reasonably priced in the current environment."
• "Prices at Centro Lounge are extremely fair, especially for the size of the portions provided and the quality of the food delivered by the chefs."
• "Food is amazing and very reasonably priced."
• "Offers Gluten Free, which is great."

Cons:

• "Coffee maybe a little on the expensive side."
• "The food is very nice and great choice but very expensive for the type of food and the portion."
• "The home made drinks however are £3.95 and all you get is a tiny amount of juice... Not good value at all."
• "It's a little expensive for what you get, but the atmosphere makes up for it."
• "Nice place to eat but very pricey for the standard of food."
• "Small portions for what you pay."
• "The food, although highly recommended does leave me always wanting more as portion sizes just aren't enough for me."