Madame Waffle Reviews Summary

Category: Coffee shop

Address: 285 High St, Lincoln, LN2 1AL, United Kingdom

Phone: +441522512286

Rating: 4.7
based on 128 reviews.

Food Quality

Pros:

  • "The Cheese filled ones are epic, but just with sliced banana is great too."
  • "The food at Madame Waffle is always wonderful - especially their savoury meals."
  • "Excellent waffles with a variety of savoury & sweets combinations with good prices."
  • "The waffles here are the best I've ever had!"
  • "Everything they make in this cafe is stunning, I don't understand how they make waffles this good!"
  • "The waffles were soft and definitely fresh with quality ingredients."
  • "The waffles are super soft and go beautifully with either the savoury or sweet toppings."

Cons:

  • "However, their dessert waffles just don't hit the same unfortunately. Quite bland, lacking flavour."
  • "An almost £20 bill, and a cold, small, bland, substandard waffle."
  • "Both of our waffles were freezing! Felt as if they were just taken out of the fridge."
  • "Sweet waffles are fab. The breakfast ones are nothing but disaster... all dry and horrible."
  • "Waffles were not fresh or hot and portions were small."
  • "What I got was a cold, small, bland, substandard waffle."
  • "The scrambled eggs are always overcooked and under-seasoned."

Service

Pros:

  • "Service was friendly, but that's not why I go to a restaurant."
  • "Staff very chatty friendly, makes the experience even better."
  • "Very welcoming staff, all incredibly kind."
  • "Very friendly staff and quick service."
  • "Staff were really helpful and friendly."
  • "Lovely, attentive staff and really nice surroundings."
  • "The staff are polite and friendly and attentive."

Cons:

  • "Unacceptable service. If you need a table to be cleared in 30 minutes tell us at the door so we know."
  • "You sit really close to other people so feel crammed in all tables very similar and service was a little slow."
  • "After waiting 10 minutes with absolutely zero acknowledgement / 'hello' from staff we approached someone & was told they would find us a table…they did apologise for ignoring us."
  • "They expect you to leave as soon as you are done eating. Can't seem to sit around and enjoy the ambiance even if it's not crowded."
  • "A male member of staff who couldn't decide whether he was there to socialise or work was sneezing repeatedly right by the open kitchen."
  • "We was sat 15 minutes before we decided to leave due to the lack of service."
  • "We were stood waiting for 5 minutes before anyone even acknowledged we were there."

Atmosphere

Pros:

  • "The atmosphere is always warm and welcoming and the food excellently cooked."
  • "Good atmosphere, cosy place."
  • "Great atmosphere, Great service."
  • "The staff are so friendly and the café is beautifully decorated with quirky bits and pieces."
  • "I really like the atmosphere in Madame Waffle, the staff are nice and the coffee is decent."
  • "Nice atmosphere perfect for passing some time in."
  • "As for atmosphere down stairs in the basement feels chic and hidden, while ground floor and upstairs is pleasant and calming."

Cons:

  • "Very good waffles and testy hot drinks. A bit small and cramped, the people seated next to u will hear ur conversation."
  • "Madame Waffle is a cozy little place filling up every nook and cranny it can to squeeze in as many people as it can, yet it does this well without making the place feel cramped."
  • "Unfortunately not very accessible for wheelchairs/scooters indoors although there is limited outside seating."
  • "Dogs are allowed outside but not indoors."
  • "I immediately sensed something was wrong and then realised we showed up 15 minutes before closing on a Sunday. We felt unwelcome by our server."

Value

Pros:

  • "Never in my life have I found a place that serve phenomenal food in good time with good temperature and food quality."
  • "Super tasty and reasonably priced plus open for breakfast and offer sweet & savoury waffles which is great."
  • "Well priced waffle house."
  • "Very well priced and a very clean place, with a cozy atmosphere."
  • "Staff are always super friendly, food is reasonably priced and made fresh to order."
  • "Good value."
  • "The prices are reasonable too. With the children's portions being excellent value for money."

Cons:

  • "An almost £20 bill, and a cold, small, bland, substandard waffle."
  • "Delicious food- a little expensive for what it is but still worth a visit."
  • "A little expensive for what it is but still worth a visit."
  • "Bit pricey, but the food is incredible as are the portion sizes!"
  • "Had the meatball tagine, vegan option. Which meant they just left the meatballs out for £6.95 instead of £7.95. Overpriced and disappointing."
  • "What an utter waste of time and money my stop here was."

Accessibility

Pros:

  • "Madame Waffle is a centrally located multi-story restaurant focusing on waffle dishes, shakes and other sugary snacks."
  • "Being in the centre of town means no parking obviously, but there is parking nearby."
  • "Access: It’s town centre, pedestrian access."

Cons:

  • "The premise is well maintain and very clean but the gents are located at the top of a very steep stair case so be mindful of little ones going on there own."
  • "Unfortunately not very accessible for wheelchairs/scooters indoors although there is limited outside seating."
  • "Dogs are allowed outside but not indoors."

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