Zizzi - Haywards Heath Reviews Summary

Service

Pros:

• "The staff are great and always smiling and friendly."
• "Our main server, Sommer was amazing!"
• "Our waitress Katie was lovely, very friendly, great with my son and was very quick with food service."
• "Staff is very kind, always helpful and ready to serve."
• "The service was fantastic from Layla, friendly, welcoming & big smiles."
• "Friendly and attentive staff & speedy service."
• "Staff were helpful and friendly and worked hard to please with nothing being too much trouble."

Cons:

• "Extremely slow service (waited 1.5 for food), very understaffed."
• "It was really hard to take an attention for waiters."
• "Service wasn't great, 3 waiters served us one seemed stressed and rude."
• "Service started off pretty quick but ended up snail slow in the end when it got busy."
• "Service always slow."
• "Drink service was appallingly slow, waiting 15 minutes for 2 cokes."
• "Very slow and uninterested service - over an hour to get the main course."

Food Quality

Pros:

• "The deco is pleasant & the food was delivered quickly with great value for money & tasty."
• "Foods was delicious and well prepared."
• "Absolutely delicious ❤️❤️ This is the second time I've ordered. 🦐 Yummy !!!"
• "Food was excellent and staff were amazing."
• "Always great food and great service!"
• "The food was really hot, sometimes a bit enjoyably hot at the start, as we were really hungry! but really tasty overall."
• "The food was very good."

Cons:

• "Someone else had chicken calbrase were the chicken was very over cooked and dry."
• "Our pizza and garlic bread was burnt on the side."
• "The pizza being burned black on the bottom."
• "The food was burned."
• "When the food did arrive, it was dry and bland in flavour."
• "Someone had spaghetti bolognese which had minimal bolognese."
• "The overall food wasn't that great."

Ambiance

Pros:

• "A lovely venue."
• "Interesting building & internal decor."
• "The restaurant itself is lovely. In an old renovated church, with pretty lighting and a lot of open space and large glass windows."
• "Nice decor."
• "Premises. 5/5. Beautifully laid out. Airy, spotless and great deco."
• "Came here on Monday earlier this week, nice food but the shiny, sparkly plates really brought the experience alive."
• "There is a really lovely vibe here."

Cons:

• "We froze as there was not much heating and ended up cutting our dinner short as we were too cold."
• "Air conditioning not on, on a very hot day. Service poor."
• "The restaurant was too hot, there was no air conditioning."
• "While still eating, the staff started to put up chairs on the tables on the other part of the restaurant, which made us feel like we had to hurry up."
• "The right side of the toilet seat is barely attached and makes it impossible to sit down."
• "Toilets were filthy, smelt lemony but there was an unhealthy amount of urine all over the floor."
• "The men’s cubicle does not flush! As a result there is a build-up of urine which is vile and unhygienic."

Value

Pros:

• "A relatively cheap and very convenient meal out."
• "A tad expensive - but felt 'worth it'."
• "Service was fast and not too heavy on the wallet."
• "Nice reasonable priced foods with really quick service considering the crowds of people all trying to eat in this marvellous place for it's traditional Italian foods."
• "Prices; 3/5. Not the most pricey and a decent lunch offer always available."
• "The price is reasonable and the food good."
• "Overall a great reasonably priced dinner joint!"

Cons:

• "Plus overcharged us £50 because added somebody else’s order to our bill."
• "The normal wine prices are high 8£ for a glass of wine."
• "A tad expensive - but felt 'worth it'."
• "Ended up costing 65£ total as voucher was 50 plus £15 extra."
• "Just a shame about how much they charge for alcohol."
• "The alcohol is super expensive which means we don't go anywhere near as much as we would like!"
• "It definitely wasn’t worth the £50 that we spent."