The Wotton Hatch Reviews Summary

Service

Pros:

• "Service was very friendly and efficient."
• "The waiting staff were great and accommodated us at short notice."
• "The staff were fabulous and made us feel very comfortable."
• "Our server Jason was great and made our evening really enjoyable, nothing was too much trouble."
• "All of the waiting staff were attentive, polite and knowledgeable."
• "Really welcoming and friendly staff - Ana Marie, Claire at the bar and a nice chap showed us to our table and was lovely with the dogs."
• "Friendly and attentive staff."

Cons:

• "Service was not good. Staff stood at bar rather than being waiters."
• "The service was very slow, over an hour between us arriving and any food coming out."
• "Additionally the waiting staff seemed understaffed."
• "The service, although really friendly was ridiculously slow."
• "We had to clear our own plates away after starters and mains as there was no interest for staff to do it."
• "The staff were friendly but sadly absent, with having to order food and drinks at the bar to not being provided cutlery when asked."
• "The restaurant was very quiet ... the staff were busy chatting down by the bar rather then being attentive to their customers."

Food Quality

Pros:

• "Everyone enjoyed their meals."
• "Food delicious too; probably wider selection on a Sunday (with option of roasts)."
• "Food was flavoursome and fair value for money."
• "The food was good. I had gammon, chunky chips and 2 fried eggs."
• "The food quality is exceptional and they offer a very extensive menu and brilliant for vegetarian and vegan - you'll be spoilt for choice."
• "The food was very good and the service was prompt, friendly and helpful."
• "The food is cooked to an excellent standard."

Cons:

• "Very expensive too! Hugely disappointing as this is my local pub."
• "The sea bass was very oily for my partners palate."
• "£90 for the worst cooked pork I have ever seen! Hard to cut, chewy."
• "A simple meal of fish and chips with mushy peas was ruined with chips that were dripping in fat, overcooked fish and stone cold mushy peas."
• "Risotto was raw, hard and powdery."
• "This place with their portions is TERRIBLE for what you pay."
• "The 'roast' carrots and parsnips looked and tasted like they'd come from the par-boiled only pot, and were unpleasantly undercooked."

Ambience & Location

Pros:

• "Nice pub, spacious with a good location, nice garden."
• "A great place to stop if you are out for a walk or looking to spend some time in the sun."
• "It's nice to go to a pub where they focus on quality of food but also on space around the tables."
• "What a fantastic location, especially with a window seat overlooking the countryside."
• "What a fantastic country pub!"
• "Great country pub in the Surrey Hills."
• "The venue itself is very pleasing to the eye with a great view of the surrey hills making it an enjoyable experience to sit outside."

Cons:

• "And dear god you need an air con unit in the conservatory end of the restaurant. It was like a sauna."
• "Prefer to sit inside as the outdoor sitting is next to a busy road so it tends to get noisy."
• "Pub closed the restaurant at 1600 hours without prior notice and no explanation."
• "Only downside is the main road next to it, but tbh it wasn't that bad."
• "The pub garden directly abuts a busy A road so it has strong leafy service station vibes."
• "The garden was very messy. Tables full of empty glasses."
• "The raised- planting boxes bordering the beer garden were full of dead plants & shrubs."

Value for Money

Pros:

• "We were positively surprised by the quality of the food and the fair prices."
• "The food was good and the quality high."
• "Really good value and lovely friendly staff and atmosphere!"
• "The prices reasonable."
• "Well priced at £32 for 3 courses of delicious food."
• "The food was good and an amazingly broad choice of dessert, rather than the usual choices."
• "Very satisfied with both the quality of the food and the extensive menu."

Cons:

• "Drinks were very expensive in my opinion, £15.45 for a beer, small Pepsi and carton of kids juice."
• "The only issue I had was with the portion size of the millionaire chips, for £4.25 you just don’t get enough."
• "And a £51 service charge that I was unaware of when booking so 5 drinks came to over £74 (all soft drinks) !!!"
• "The Hatch is quite pricey for its drink, with some 330ml bottles of beer being almost £5."
• "Very expensive - £7 per pint!"
• "The prices are high for what was pretty average fare this time round."
• "The price of the food for what you got in quality was not worth it."