The White Horse Reviews Summary

Category: Gastropub Harpenden

Address: Redbourn Ln, Hatching Green, Harpenden AL5 2JP, United Kingdom

Phone: +441582469290

Rating: 4.3
based on 121 reviews.

Location & Atmosphere

Pros:

  • "The place itself - particularly outdoors - is perfectly located and really pleasant."
  • "It was lovely on a freezing cold night to walk into a warm and cosy atmosphere."
  • "Lovely atmosphere inside, will visit again."
  • "The outdoor seating location is very good too."
  • "A lovely atmosphere."
  • "Nice atmosphere, good outdoor space and clean loos."
  • "The friendliest bar staff I've met this summer."

Cons:

  • "Sadly there wasn't any atmosphere at all."
  • "People think it's OK to take up 3 spaces when space is limited."
  • "Parking is terrible here."
  • "Minus point for the overly intrusive and sometimes inappropriate mix of music."
  • "Nobody came to ask if everything was ok."
  • "Service today was also below par."
  • "However, there was only the tail, one of the claw (the other was missing) and no crackers to open the rest of the claw."

Food Quality

Pros:

  • "They offer a great mini pud and hot drink."
  • "The food is delicious, well presented, and the right mix of protein, carbohydrates, and vegetables."
  • "Food was delivered quickly, beautifully presented and of great quality."
  • "The food was absolutely fantastic and couldn’t fault Any of it, We all had 3 courses."
  • "The food was first rate."
  • "Really enjoyed the beef pie and desserts."
  • "The food was delicious."

Cons:

  • "Very disappointing food, came here for Sunday roast and the food was below average."
  • "The vegetables were steamed from frozen, potatoes were so hard from the outside we couldn’t even chew and finally the gravy was so stodgy I doubt it was homemade!!"
  • "Food was really bad. Me and my friend had a breaded pork Milanese that was super hard and extremely sad to be honest."
  • "We arrived in good spirits and not looking to nit pick. But I’ve not had such a poor meal out in years."
  • "The venison shepherds pie which was so dry and I believe to be reheated."
  • "It was my Mum & Dads 65 wedding anniversary; myself and my siblings decided to take them out for Sunday lunch... Totally inedible."
  • "Greasy fish and chips."

Service

Pros:

  • "The staff are very welcoming and happy to talk about what they have on offer."
  • "Staff very friendly."
  • "Started very well with a friendly greeting."
  • "Good value and great service with a smile."
  • "Our host Peter was fantastic. Courteous, friendly and attentive."
  • "Service is informal but impressively knowledgeable and helpful."
  • "The staff were friendly."

Cons:

  • "Service was poor. Staff arguing over whether or not tables were allowed jugs of water."
  • "Waiter forgot the drinks then forgot one of the desserts."
  • "The waitress didn’t seem to care!"
  • "Had to wait 50 minutes for our food as it was busy."
  • "Terrible! service slow."
  • "Deserts took ages to arrive then we were told one wasn't available after we had waited ages!"
  • "The service was fairly slow, since was very busy."

Value

Pros:

  • "Price was good considering the quality of the food and service."
  • "Not too expensive and good food and service."
  • "Good value 2 or 3 course lunch option."
  • "Had a lovely lunch here. Great value 2 or 3 course lunch option and some lovely daily specials including fresh fish delivered that morning."
  • "Great food, good environment and reasonably priced."
  • "Here you get quality."
  • "The amount of sauce delivered with the steak is a lot more generous than at other local places."

Cons:

  • "Your prices are way too steep for one slice of sourdough bread."
  • "At 22.00 I think at least two cutlets would be more appropriate considering how small they were."
  • "Prices quite steep for relatively small portions."
  • "The only downside was the price, it seems now that everywhere is very expensive."
  • "Not good value."
  • "Food was ok, but overpriced."
  • "Possibly a little overpriced."

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