Good Intent Reviews Summary

Hygiene and Cleanliness

Pros:

• "We did also use the toilets which were very clean and in good order."
• "This is a lovely pub great Staff and nice food and drink. Whenever you go there busy or quiet it is always the same great service and always very clean tables and toilets."
• "Absolutely amazing, great atmosphere very clean and good facilities."

Cons:

• "immediately it's noticeable how unclean everything is, especially during a time when hygiene is a must."
• "Very dirty place... I think its one of the worst places I have ever been."
• "The toilets were disgusting."
• "Dreadful place. Filthy tables. Disgusting, overflowing toilets (urine all over the men's floor)."
• "Tables are sticky, cutlery is dirty and menu's are disgusting to the point where I think I must have picked up 15 different diseases by touching them."

Food Quality

Pros:

• "The service was friendly and the food was good for the price."
• "Cozy atmosphere, with good selection of stakes , burgers and another nibbles for beers and ales."
• "The food is superb, traditional pub grub but very well done and very large portions at very competitive prices."
• "This pub serves amazing food! Nice size portions, sizzling hot, good quality and delicious."
• "Food always comes out hot and it's great value for money!"
• "This place has a cosy atmosphere, the food is yummy especially the chicken wings and dessert."
• "Food was lovely but we couldn't have coffee or tea because the coffee/tea machine was broken."

Cons:

• "The Gammon steak in the mixed grill looked almost raw."
• "Good food but couldn't enjoy it because of the hundreds of fruit flies buzzing around.."
• "Chips ...sort of cheesy...no mayo ( thankfully) and swamped with BBQ sauce . This was as described but so much sauce... inedible ...other than three chips on top!"
• "Ordered a dipped burger and the surf and turf both horrendously poor quality. Chicken breast came out stone cold, steak wafer thin and poor quality."
• "The steak ordered was supposed to be medium but was overcooked and tough."
• "AWFUL food! Went for Sunday roast. It wasn't roast at all! It was pieces of grilled chicken and beef, as well as veggies that looked and tasted as if it was bought from Iceland and defrosted mid way."
• "I ordered a burger and both patties were cooked to the point they were charcoal."

Service

Pros:

• "Friendly local pub."
• "Staff are good and never left long waiting at the bar."
• "The staff couldn't do enough for us and we have already planning to visit the pub again in the near future."
• "Staff was very friendly and helpful. Food was really lovely."
• "Great pub. Popped in on a Sunday for a roast, excellent fast service, friendly staff."
• "Lovely pub and staff, came for a family birthday celebration, food came out nice, staff were friendly and welcoming."
• "The staff was polite and helpful. I felt so welcome."

Cons:

• "It is poor organisation on the establishments behalf as they should be prepared for how orders for a group would be taken."
• "The management have said they're dealing with it but clearly haven't as it's been going on so long."
• "Food was ok but staff are always so so rude when I visit."
• "the staff seemed inexperienced and were having to be shown how to use the till for every transaction."
• "Table service was rude and unhelpful and no cutlery was provided."
• "Every time I go to this pub there is always a problem with staff being rude."
• "the staff were unhelpful, only when we asked for our £s back, the meal arrived."

Ambiance and Atmosphere

Pros:

• "Nice atmosphere not to clickie. I will differently going back for more."
• "It's lovely on a sunny evening, sat outside, supping very good beer."
• "Good atmosphere and food was good."
• "A great family pub. Good choice of food with big portions and keen prices."
• "It is a great pub and the atmosphere is lovely."
• "This is one hell of a pub. Been here only twice but me and the Mrs love the pub."
• "What a lovely place !! Good food and friendly bar staff."

Cons:

• "As soon as we walked in the atmosphere of the place was loud and frantic."
• "Unfortunately, the visit was spoiled by a table of 4 men just inside the door that were clearly drunk and having a shouty conversation with each other."
• "the sound of the football match was overpowering and made it difficult to talk without shouting."
• "Was a good atmosphere music volume and TV volume both loud when your hearing 2 things at once."
• "Like the pub as it is my local but there is no entertainment anymore."

Facilities and Amenities

Pros:

• "This pub has a modern look with loads of space and at least 3 tvs that I found so great for the sport!"
• "Nice outdoor under cover seating area with beautiful hanging baskets."
• "A great pub with plentiful seating inside and out."
• "After redecoration it's really changed for the better, the menu is good and even though it was busy the young guy and girl that served us were lovely."
• "Good size bar loads of parking."

Cons:

• "Had hoped to order a flatbread...new to menu...but this wasn't available."
• "I booked a table for 3 on the 20th when we arrived at the pub we were told the Grill was broken and all Grill items were off."
• "For a start there was no toilet seat?"
• "Only downside for me personally is that dogs are not welcome inside the pub (but are outside)."
• "Nice pub but not dog friendly?? Dogs allowed outside this pub but all the other green king pubs iv been too we allow inside whilst we having a meal."