Thaispice London ♨ Reviews Summary

Food Quality

Pros:

• "The food here is absolutely delicious!! 10/10 for the food for sure!"
• "Thai food is an exquisite culinary experience, brimming with bold flavors and vibrant colors."
• "Food was delicious. The Tom yum soup was on point."
• "One of the best Thai Restaurants I have been in a long time."
• "Food like this don’t come often, after a Sunday stroll and trip to the park all you need is a bowl of a cuzza from thai spice."
• "All the dishes tasted authentic, specially enjoyed the Thai green curry and the fried sea bass with ginger & garlic."
• "The food was truly authentic, bursting with flavors that transported me to Thailand."

Cons:

• "Food was too salty, not authentic Thai."
• "I ordered a fish burger and they gave me some totally fried nasty patty it was disgusting."
• "The food was simply awful. We ordered 3 dishes and not one of them was satisfactory."
• "The buffalo wings were clearly stale and smelled like rotten chicken!"
• "Unfortunately the food was sub-par and not even remotely authentic Thai food."
• "The satay chicken was tasteless, and the satay sauce was like peanut butter with the wrong consistency."
• "Their food was mediocre and lacked flavours and gave me food poisoning the next day."

Service

Pros:

• "Service was excellent, family friendly."
• "The service was outstanding from the moment we walked in, with friendly and knowledgeable staff who were happy to make recommendations and answer any questions we had."
• "rhidoy was a great server and the other staff were very friendly and nice."
• "Service was fantastic and the food delicious."
• "The service was excellent, waiters were very fast, kind and helpful."
• "Service was amazing, the staffs were very friendly and helpful."
• "The staff were very friendly and always provide good service."

Cons:

• "Got sat at a table with no way for us to get in ... just left us there."
• "It shows their customer services. It ruined my experience and day as it was special for my family."
• "Owner comes up, very passive aggressive from the get go. Gets confrontational."
• "service was nice but a bit unprofessional and slow despite there not being many people."
• "The waiting staff repeatedly needed to be reminded of our drinks orders, about our questions etc."
• "The staff all hid at the reception the whole time, and trying to get their attention was painful and exhausting."
• "The waiter who took our order could have been a bit more lively and bubbly."

Ambiance

Pros:

• "The ambiance of the restaurant was a visual treat – a perfect blend of aesthetics and comfort."
• "The refurbished rooftop was great."
• "It looks gorgeous in this restaurant. Blossom trees and flowers every where."
• "Terrace seating provided a nice atmosphere."
• "The restaurant is also very aesthetic - a perfect photo spot!"
• "I personally loved the place because it’s outdoor rooftop but they have a heater and it’s still covered!!"
• "The food was great and the atmosphere of the venue is also very pretty and picturesque!"

Cons:

• "It was super quiet and there wasn't much of an atmosphere."
• "Place looks nothing like the pictures. Smelt of toilet."
• "The atmosphere, the service, the cuisine - all 5 stars."
• "The atmosphere was also lovely, with a cozy and inviting ambiance that made us feel right at home."
• "The ambiance was inviting and cozy, making it the perfect spot for a delightful meal."
• "Everything seemed a bit off in the place. Fake flowery decoration everywhere to achieve a nice atmosphere."
• "The atmosphere not that great though."

Payment and Pricing

Pros:

• "Price is midrange, and the flavour is worth the price."
• "It is cash only but absolutely worth the small effort of getting some cash."
• "They assure you have delicious and quality rich food at a reasonable price."
• "Prices were reasonable."
• "Also portions are big and prices really good."
• "The food was incredible and such good value for money."
• "Everything is full of taste and you can tell the ingredients are all fresh."

Cons:

• "Cash only or bank transfer. They only tell you this once you’ve sat down/placed an order."
• "Once bill comes we see a sneaky charge of 60p for said containers."
• "Not cheap either considering the poor quality of products."
• "The place is cash only which is a major inconvenience."
• "They also dont offer tap water, which is ridiculous as it's London."
• "How can the card machine be broken for the last 5 months ????"
• "Unfortunately this was a disappointing experience. The customer service was good so no complaints there however this was not a Thai restaurant."