Other Side Fried Reviews Summary

Staff and Service

Pros:

• "The staff are friendly and welcoming and are very helpful towards explaining the menu to new customers."
• "Customers' service was excellent."
• "The guy behind the counter was lovely."
• "Zina, Max and Jeff were super lovely and engaging while I waited for my takeaway order."
• "The employees were super helpful and enthusiastic."
• "The hospitality this place provides is unmatched! The waitress was very sweet and helpful."
• "Friendly staff and playlist to suit the mood and create the atmosphere."

Cons:

• "However, the staff were incredibly rude and the hygiene is non existent."
• "Ordered on Uber Eats and it showed up 2 hours late, with half the items wrong and the food was stone cold."
• "Service was exceptionally poor."
• "The woman serving had a really poor attitude and a complete lack of manners."
• "I never got served, by this time I'm shouting, 'hi yeah, I’m not too happy with the service here.'"
• "Waited 10 minutes before someone took my order or acknowledged my existence."
• "The guy who served me was utterly miserable and highly unpleasant."

Food Quality

Pros:

• "The buffalo fired chicken burger is hands down the best hot fried chicken you’ll find in Brixton, and possibly all of London."
• "We got a buffalo burger and a vegan buffalo and they were delicious, 5/5."
• "The chicken was great but the burger as a whole was phenomenal! Dripping with honey butter it was sticky, messy and sweet."
• "Had the butter garlic. Best chicken burger I had so far. Crispy and juicy at the same time."
• "The buffalo chicken burger made me see God."
• "The loaded fries tasted great and were cooked well."
• "The crunch to the Garlic Butter coated burger was an absolute mouth party sensation couldn't find a fault even if I wanted to."

Cons:

• "I received a burnt looking chicken fillet and while eating something from the burger got stuck in my throat."
• "Scam images of large size ice cream on Deliveroo but delivered tiny individual 100ml portions for £3.95."
• "Very poor fatty chicken thighs in a bun that was saturated in fat."
• "The burger was burned and fries were sticking."
• "Chicken was very dry."
• "The ‘fried chicken’ is soggy, and kept in grease-filled trays."
• "The majority of the food was raw. Two chicken burgers and two portions of wings, RAW."

Value for Money

Pros:

• "Nice staff and simple but clean premises!"
• "Prices are reasonable for the quality and freshness of the food."
• "Good price, great tunes."

Cons:

• "Not worth £9.00."
• "Hugely expensive."
• "The chicken is tasty but the prices were on the high side, at £9 a chicken burger I think it's not reasonable."
• "A little expensive for a take away chicken shop."
• "Very pricey too. We certainly noticed the high price of food."
• "The problem is that it’s just so overpriced. £13 for a relatively small burger and fries..."
• "Ridiculously overpriced."

Ordering and Delivery

Pros:

• "All items were made it good time, packaged neatly, and arrived hot."
• "All the food was cooked fresh upon order."

Cons:

• "Ordered on Uber Eats and it showed up 2 hours late, with half the items wrong and the food was stone cold."
• "Placed an order through Deliveroo, accepted, being prepared, driver arrived at the restaurant then half an hour later the order was cancelled."
• "Delivery could be better, sometimes cold chips and squashed burger."
• "Food coming out cold, ingredients missing, price gone up, buns dry, chicken not crispy - it’s all gone downhill."
• "AVOID AVOID AVOID! I made an order to this place... They changed three different drivers and cancelled my order and I never got my phone and they closed."
• "We waited almost two hours for the order to be cancelled."
• "5cm chicken strips sent by Deliveroo. 6 tiny scraps, £11 charged. Complete rip off."