Lynton Court Table Table Reviews Summary

Service and Staff Friendliness

Pros:

• "Great, speedy staff."
• "Service was beyond excellent. Matty was friendly and welcoming."
• "The staff are very lovely."
• "The staff are very polite and with great relish tell you about the features of different dishes."
• "Service with a smile, very helpful and friendly even though they appeared short staffed."
• "Staff very helpful. It is a Table Table standard menu but very nice and reasonably priced."
• "Service and selection of meals is excellent. Very polite and human staff."
• "We were treated like royalty our waitress amanda dealt with our every need she was very efficient and very bubbly."

Cons:

• "Awful, put a complaint in about our experience and have not recieved a reply to date."
• "Then abused by staff for asking for money back."
• "The staff wanted us to rush our orders and even tried getting us to ring them to get their order over the phone...we couldn’t see why given they weren’t busy!!"
• "Waited about 50 minutes for food and then billed us for the wrong table."
• "Waited 15minutes to be seated, watching one waiter to help the another to figure out how to open a till."
• "I left my wallet on the table at 2pm. Called at 4 to see if it was handed in... I went in at 4:30 and found it, on the still dirty table!!"
• "Not the best place to visit for a drink as the bar is nearly always unattended...hence long wait."
• "Extremely poor customer service, overcharged for items not requested and promised refund not issued."

Food Quality and Taste

Pros:

• "Prices and quality of food reasonable."
• "Food arrived fairly quick. Prices cheap, and it's your average pub food - chicken was a little on the dry side but still okay."
• "The food was amazing. Better than most other Premier Inn breakfasts."
• "The kitchen is amazing, with various dishes and drinks for everyone."
• "Food was really nice, very tasty and nicely presented considering they are a chain."
• "Food is very nicely prepared and served."
• "When the food arrived it was all piping hot and very tasty."
• "Lovely premier inn more cosy than ones we've stayed...food was good."

Cons:

• "Food was terrible swimming in oil charged for things that I wasnt even told about on my bill service isnt good would not recommend at all."
• "The chicken was rubbery & dry, the supposedly crispy roast potatoes were frozen variety & not a single bit crispy."
• "The portion sizes have been reduced drastically and not very well prepared."
• "Most of the meals came out wrong with things missing. No stuffing, peas or cabbage on any of the dinners, sent back to the kitchen to add missing items."
• "The food itself was really really bad...Roast potatoes were definitely the frozen kind."
• "Steak and Ale pie looked like it had come from Asda and heated in the microwave."
• "The food tasted ok and the staff were polite, but there were just not enough of them and they couldn't cope with the extra numbers over Christmas."
• "Terrible worse place I've ever eaten, my kids puddings came out before there main course, everyone of our meals was either cold, over cooked or raw."

Wait Times and Efficiency

Pros:

• "Service was beyond excellent. Matty was friendly and welcoming."
• "The food was amazing. Better than most other Premier Inn breakfasts and the continental breakfast was constantly being restocked."
• "Staff serving was great, but you don't really need to know that someone has left because of the chef."
• "We only had the sharing platter, some sides and dessert but it was all lovely."

Cons:

• "Ordered a table for 18:15, did not end up eating until almost 20:30. Numerous tables left after waiting on average an hour and a half for food to arrive."
• "Waited till 9.30pm then told no order shown and kitchens shut. No knives and forks all tables full of last persons plates."
• "All ordered steaks or combos. Well done. This does not mean cremated. As it was served."
• "Waited an hour and a half for our dinner and still didn’t arrive despite us keep asking the waitress."
• "The roasts came out on cold plates in a very staggered manner. The food wasn't very hot so people with food started eating straight away."
• "Had to wait 1 hour for starters. Waitress disappeared. Then bill arrived before the dessert did."
• "Understaffed again, left with no food or drink after 10 mins waiting to be seated and 15 minutes at my table waiting for someone to take my order."
• "Waited about 50 minutes for food and then billed us for the wrong table."