The Lowry Reviews Summary

Staff and Service

Pros:

• "Staff are very helpful and friendly."
• "Massive thank you to Marian who was so patient on helping us with our seating issue."
• "All the staff around very helpful."
• "The staff were friendly and always on hand if you needed help."
• "Staff very friendly and helpful."
• "The staff/volunteers at the Lowry theatre were friendly and helpful as ever."
• "The staff were all very friendly and helpful too."

Cons:

• "Never enough staff serving. On this occasion got to the bar after queuing for 10 minutes, 2 cappuccinos pls, 'sorry, we don't do hot drinks at this bar'."
• "Racist man serving the bar... the way he treated me was disgusting."
• "Staff have been quite rude and useless in the cafe during intermission."
• "Staff are very nice people except for the people at downstairs bar who ignore your presence for more than 10 minutes until you leave."
• "I got verbally abused by the girl selling the merchandise and the theater manager did not even do as much as talk to her despite admitting that she was awfully rude and abusive to me."
• "Waited ages to get served as only one person taking orders and then making drinks."
• "The service at the bar can be very hit and miss."

Seating and Comfort

Pros:

• "seats were comfy albeit not a lot of legroom."
• "The seats are spacious and comfortable."
• "Great theatre, from the circle had a very good view of stage. The seats are spacious and comfortable."
• "The seats were lovely and comfy with a decent amount of leg room."
• "Seats in auditorium are fairly comfortable."
• "Seats were exceptionally comfortable and our view was amazing."
• "The seats however are fairly tired and worn out."

Cons:

• "The seats we had were the worst views I've ever had in the history of theatre."
• "Don't go here if you're reasonably tall and want to sit comfortably."
• "The seating is very narrow and slightly cramped."
• "Seats, like most theatres, could do with upgrading to be more comfortable, especially for those of advancing years."
• "Front row of circle extremely uncomfortable with less leg room than a budget airline."
• "We had seats in the upper circle end of row A seats 59, 60. Terrible as the bar in front restricted viewing and hardly any leg room."
• "Seats were plenty big enough and good leg room but I found them uncomfortable for my back - no lumbar support."

Facilities and Cleanliness

Pros:

• "Very easily accessible for the disabled and great access to the art galleries too."
• "The place is always spotlessly clean."
• "The toilets are very clean."
• "The whole place was super clean."
• "The Lowry is looked after and is always clean when we visit. It's near parking and a tram station too."
• "Theatre looked well kept and clean."
• "The toilets were clean and there were a lot of them which is really handy during an interval."

Cons:

• "To have in very large placards at entrance to gallery asking for donations of £3 per person is plain wrong and embarrassing."
• "Pleasant but still horrible signposting and routing into auditorium."
• "Parking is an issue, hardly any disabled next to the venue."
• "Terrible parking arrangement though. When a sold-out show finishes, the parking just gets crammed and it takes 20 minutes to get out from the higher floors."
• "Car park is a joke no proper exit signs or signage for pay stations."
• "Toilets seemed clean but gents smelled of stale urine."
• "The space is huge and rather cold, lacking atmosphere."

Value and Pricing

Pros:

• "The food in Pier Eight is great & the waterfront location provides a pleasant escape the typical Manchester landscape."
• "The Lowry Ale is very good!"
• "We had a drink in the bath which was half the price of The Palace or The Opera House."
• "The cafe was nice and reasonably priced."
• "The food is beautifully presented, decent portion sizes and great value for money."
• "Good food options available from small snacks, lunch or fabcy dinner out."
• "Nice choice of gluten free cake as well."

Cons:

• "I felt the drink prices were quite high - £7 for a pint of Guinness and £9.25 for a glass of wine IN SALFORD!"
• "Cans of water at £2.50 is a bit expensive."
• "Predictably, bar prices were eye-wateringly high."
• "Otherwise £8 for a diet coke."
• "However there is an Achilles heel sadly the drinks prices are not the cheapest around."
• "Food & drink is over priced which lets it down but we take our own snacks & water for the kids."
• "Food is way overpriced."

Accessibility and Location

Pros:

• "Easy enough to get to as the metrolink is very close."
• "There is parking available at the Lowry outlet multistorey across the roundabout from the theatre."
• "Getting there is super easy via the trams from centre to media city and then a 5 minute walk."
• "Great venue.... Easy to find, easy to travel to, good road and tram links.... Lots of car parking at Lowry centre."
• "Easy to get to by public transport and by car."
• "The Lowry is pretty easy to locate and access. There is a bus stop and a tram station nearby as well as a paid car park."
• "Also placed in the Salford quays, bringing plenty of parking."

Cons:

• "Parking can be an issue, especially exiting after a full performance."
• "Be warned though, if man utd are playing at home, parking is chaotic and a general nightmare."
• "Ridiculously long queues to pay for parking and then to get out of the car park."
• "Parking in the large car park is a nightmare if you don’t pre-pay."
• "The car park for which we had prepaid was extremely busy so that delayed us."
• "Getting out of the carpark at the end was a major pain and took almost half an hour so be prepared to be patient."
• "Total gridlock caused by inconsiderate parking of coaches."