Masaani Reviews Summary

Food Quality

Pros:

• "The food was really tasty and very generous portions."
• "The food was of a good quality and arrived in good time."
• "The flavors were exceptional, and the staff made sure every detail was perfect."
• "The standout feature of this establishment is undoubtedly their impeccable service and the quality of their vegetarian options."
• "The food just hits all the right taste buds, definitely one of the best Indian food I have ever had in the UK."

Cons:

• "The food was so below average."
• "Nothing really tastes good on it, and you just enjoy the atmosphere, which is good."
• "Uber eats delivery chicken curry not fresh, mix grill 19 quid chicken wings slimy, batter coming off, fish no masala on it no taste."
• "The food is something a restaurant needs to have pride with. Stomach upset fever diarrhea came along with this food."
• "Chicken curry came mostly with bones and leftovers of meat, rice was bad, no sauce given, garlic bread dry."

Service

Pros:

• "My takeaway from the experience was how professional and wonderful I was treated by the entire staff."
• "The service was very good Midroy our server for the night was exceptional kind and efficient."
• "The staff were friendly throughout."
• "The service was impeccable, with the staff being attentive and helpful with smiles all around."
• "Sukhmani honestly went above and beyond to ensure everything was perfect."

Cons:

• "Staff is busy talking among themselves and loud."
• "Checking which part of the order is Starter and which part is Main is BASIC, and they’re not getting it right here."
• "Our one starter and main came out at the same time but no other mains for anyone else."
• "The female toilets were out of service which is not a big deal, these things happen sometimes. But the alternative wheelchair WC was filthy."
• "The waiting times are honestly the longest I've ever waited for food."

Ambiance and Decor

Pros:

• "The restaurant was cosy, perfect for a date night or even if you fancy an evening out with your family or friends."
• "Great restaurant!!! has its own parking, the restaurant itself is modern and well decorated!"
• "The place was beautiful from the plates to the presentation of the dishes."
• "We randomly stumbled upon this lovely restaurant and were very pleasantly surprised! Great ambiance and food!"
• "The restaurant was decked out to a high standard, and really enjoyed the food."

Cons:

• "The restaurant feels a bit claustrophobic when you enter."
• "Decor very nice. Masaani special rum cocktail was delicious. Chairs not very comfortable."
• "The restaurant has beautiful decor and exceptionally clean. Food portions are incredibly generous, and exceptionally well cooked. Fabulous place."
• "Came here all the way from North London with my partner and got turned away as I was in a hoody & joggers."
• "The decor is clean and crisp, and the food is tasty and flavourful."

Value for Money

Pros:

• "Delicious food, good portion sizes (we had lots left over to take home) and good prices."
• "Cocktails are totally worth it. Full of taste and strong."
• "Food was delicious and the overall experience was the best I’ve ever had."
• "The food was just amazing I have been twice and will 100% go back."
• "The owner was also very welcoming and ensured my family and I were well looked after."

Cons:

• "Price too pricey (came up to £180 for 3 of us)."
• "The food portions are too small as compared with the price charged."
• "At the time of paying the bill they add additional service surcharge which comes as a surprise."
• "Cocktails priced at London prices (over £9.00 each) which are limited in range and came without straws or any garnishes."
• "Expensive and rushed. Still has a bit of work to do."