Address: 49-51 Low Petergate, York, YO1 7HT, United Kingdom
Phone: +441904639994
Rating: 4.5
based on 184 reviews.
Food Quality
Pros:
"Delicious food and top notch hospitality."
"The food was excellent the beefcheek was really tender, the coq au vin was lovely."
"Visited for a meal with family, amazing food and fantastic service."
"The shallots and minted petit pois with the lamb were excellent."
"The French Breakfast was absolutely amazing!! Best black pudding I've ever had."
"The food was superb, and the attention to detail given by the staff was top notch!"
"The Fillet steak is to die for as well as all the fish dishes."
Cons:
"Green beans with steak turned up 5-10mins after main and weren't cooked."
"Even though the sirloin or ribeye ordered on previous time were excellent, the steak frites this time is hard to cut through or to chew."
"Fougasse - dry."
"The croque monsieur was just a greasy mess and tasted sour."
"The only complaint regarding food was the risotto was a bit too hard and lacked depth of flavour."
"I found the beef bourguignon too heavy with garlic and salt."
"Steak was not rested long enough and not rested under a heat lamp as was cold, pork tenderloin was not tender haddock goujons were bland and tasteless!"
Service
Pros:
"The staff was very pleasant and helpful."
"The restaurant had the champagne ready at our table. The whole evening was perfect."
"Very impressed... also handled my 4 year old very well."
"Absolutely brilliant service by all staff."
"All the staff were friendly and welcoming."
"Superb service and genuinely lovely staff."
"The service was quick and the staff were friendly."
Cons:
"Not very friendly staff, felt a bit rushed and ‘in the way’."
"Very slow service. 2 starters came after everyone else had long finished their starters."
"Service was incredibly poor, I don't know if they were understaffed or just not interested."
"We had to wait for too long for anyone to come over to us to ask for the bill."
"Service was shocking felt ignored to be honest."
"After an hour's wait our main courses arrived without the starter even coming."
"I was waiting to be seated with my friends for 10 minutes after waitress checked and never said anything."
Ambience & Location
Pros:
"This was a breath of fresh air after looking for ages for decent place to have lunch in the centre of York."
"The ambience inside was a nice respite from the hectic touristy streets outside."
"This place had a great, busy atmosphere."
"It's much bigger inside than it looks from the outside and it's close to the Minster, too."
"The food was delicious, and having a quiet table at the front of the restaurant with a window seat allowed us to enjoy both the excellent cuisine and a charming view of the street."
"Lovely place in the centre."
"Gorgeous decor and very clean amenities."
Cons:
"The restaurant got quite hot on a normal night."
"Awful ‘ambience’ music playing incessantly and too loud."
"Nice place but a bit disappointed."
"The restaurant had several tables not cleared for entirety of our visit and the bathroom was not clean."
"Didn't even get to sit down. At approx 5.45pm 4 people in front of me were given a table at the back of the restaurant. I was immediately refused a table for one."
"On a table was left weekday menu...a bit of mess seems like only few people at the front of the house know what they doing."
"Stood outside waiting but no one in sight at 8am. Several customers tried door but found it locked well after 8am."
Pricing & Charges
Pros:
"Well priced for the standard of food that you get."
"Always a consistently good meal, my feeling used to be its expensive for what you get but I do feel now that prices have caught up."
"The prices were very reasonable and the service was good."
"Such good value for money."
"Value and quality, two things that normally don't go together."
"The quality of food could not be faulted with the highest quality products being used and beautifully cooked too."
"For a well established upmarket restaurant, I was very surprised with both the cost and value for money."
Cons:
"The only downside was the 10% service charge (optional)."
"Plus the automatic “optional gratuity” is a joke at 12.5%."
"Only issue is the 12% gratuity that is automatically placed onto bill."
"The addition of a 12.5% service charge which you have to look out for."
"They have the nasty American habit of adding a 12.5% tip to the bill."
"Taste of food = acceptable. Prices = less acceptable. 12% mandatory tips on the bill = not acceptable."