Copper Pot Reviews Summary

Food Quality

Pros:

• "The Sherry trifle cheesecake was lovely."
• "Food was lovely."
• "The food was hot and tasty."
• "Food was great, garlic pizza bread starter was amazing, buttermilk chicken perfect."
• "Food was delicious on both occasions."
• "Lovely food, catered for all needs, fantastic service."
• "Food is lovely and lots of it.. loads of choice... Staff have always been so helpful and cant praise them enough."

Cons:

• "The service was unbelievably slow - had to wait 45 mins from ordering to the food arriving."
• "What a terrible place. 2 for 1 menu but prices were from £15.60 for simple Burger & chips."
• "Had the Steak and Ale pie. It was just awful. A sad, soggy, sagging thing."
• "The whole meal was dry and unappetising."
• "When our food eventually arrived it was not cooked how we requested."
• "Extra meal brought out by mistake which server wanted us to pay for and take home."
• "Food not up to much really... roast dinner was overcooked dry chicken."

Staff Service

Pros:

• "Our drink order was taken and delivered by a pleasant member of staff."
• "The staff were extremely attentive."
• "The staff were attentive without being overbearing."
• "The staff are friendly and extremely efficient."
• "Staff were very attentive- we’d ordered starters and mains."
• "The staff, especially Moyra and Jane, are so nice and polite and the service is fab."
• "Staff were very pleasant and helpful in particular Jane and Rob who really went above and beyond with their help and assistance."

Cons:

• "Wanted to speak to a manager but told no one available at that time so just left!"
• "Awful facilities for disabled moved 3 times before finding appropriate seating waited over 30 minutes between main and refill on Pepsi and dessert two hours in total to have a meal and dessert."
• "Staff always seem rushed like there's not enough people on so service can be slow."
• "Neither cheap nor cheerful, quiet evening with the place unsure whether it was having face covering or not."
• "Waited 30 mins to even be asked what we wanted to drink."
• "Was busy when we arrived, was told food would be ready in half an hour… fast forward two hours we had to ask where our food was."
• "It is the worsed experience I have ever had and this pub really does need staff that care about their customers."

Atmosphere & Facilities

Pros:

• "Nice and clean and friendly atmosphere."
• "Really friendly staff, brilliant service delicious food and it is very reasonably priced."
• "Close to Knowsley industrial park if you are there for business. Great variety of food and large portion."
• "The pub is lovely inside, although there was no heating on at all."
• "Also they have psychic nights on at different points of the month."
• "The atmosphere was lovely and the staff were very nice."
• "The atmosphere is also very welcoming."

Cons:

• "The location is definitely not the best; busy main road, industrial estate."
• "The outdoor play area is very basic and seems to be aimed at the 4 - 6 year bracket."
• "I will not be returning."
• "The place itself was outstanding."
• "The food overall was quite cold."
• "The atmosphere was relaxing and welcoming."
• "The place was deserted."