G-A-Y Late Reviews Summary

Door Staff and Security

Pros:

• "The security are lovely."
• "Fatim was very respectful and spoke to us in a very friendly way given the circumstance."
• "On other hand door staff I must say we're lovely & very friendly."
• "The atmosphere was great and the security / bar staff were all so nice."
• "Always a good atmosphere and the staff are polite."
• "At first getting in a female security was thinking about letting us in and all it took was us to say please and she was lovely about it."
• "This is a great club, the drinks are cheap compared to most London clubs (£6 doubles)."

Cons:

• "The door staff here are awful human beings."
• "Been to G-A-Y late several times, and always thought the door staff were terrible."
• "Horrible place. The door men are constantly turning purple away for fun."
• "The guy on the front was rude and up himself, after searching me (he power tripped) and then refused me entry!"
• "Door policy haphazard at best and randomly discriminatory usually."
• "Terrible security staff."
• "The door staff are soo sooo rude for no Reason."

Entry Policy and Discrimination

Pros:

• "Once inside it was great, drinks were pricy but it’s London so it’s expected!"
• "Popular place. Not that many places open till 3am. Drinks very reasonable Sunday-Thursday."
• "Really great music."
• "Really safe too; I left my bag and coat on the side and it was fine the whole night."
• "The music was cheesy (but in a good way) and the drinks were cheap."
• "I had the best night ever!"
• "I had a fun night and definitely would go there again."

Cons:

• "They refused to let my friends and I enter after deciding we had a drink before."
• "So me, my partner and 4 of my friends went to G-A-Y after waiting in the queue for over an hour we finally got to the front... We had waited in the queue for over an hour to just get turned away."
• "Was denied entrance purely because I used a citizen card as ID."
• "We all find the staff - manager included - quite racist."
• "I feel I was discriminated against by the door staff and will not be giving the business my custom again."
• "The only downside for me would be that on a few nights, the security will only let you in if you are a member or a regular."
• "I recently visited with a mixed group of LGBT+ friends. The cis gay men were let in no problem, but the woman and non-binary people were excluded supposedly because we were too drunk."

Customer Service and Experience

Pros:

• "Generally, the bar team are awesome, if you treat them with respect they will serve everyone in turn (which can be rare in some gay bars, as the server might have their favourites), speedy, efficient and let you know if there is an offer on."
• "Only redeeming quality was decent music."
• "It was an absolutely amazing night. I was a bit sceptical at first because of my experience at heaven the night before, however G-A-Y late completely made up for that."
• "good atmosphere from the customers but you’ll get kicked out for the stupidest reasons."
• "Used to go there all the time before the pandemic."
• "The best is of this is on Thursday to Monday starting from G.A.Y. bar, then G.A.Y. club and finish at heaven!!! That’s like a ritual to get fun, fun and fun... love and rainbows 🌈❤️🤟"
• "One of the best periods of my life, staff can be impolite but only if you are impolite first… amazing venues, great music and CHEAP!!!"

Cons:

• "The door staff are horrible human beings."
• "Discusting staff, and discrimination against people with disabilities, numerous times I had to explain that my friend wasn't drunk when they thought he was because his 'face didn't fit'."
• "The manager was a absolute useless guy, he literally listened to me only because he had to as a manager."
• "Don’t waste your time going there. They were xenophobic and denied me and my husband to enter."
• "The staff at the cloakroom were rude."
• "Such a discrimination shouldn’t happen at this place, actually anywhere."
• "The customer service is beyond bad. I lost something and was calling and emailing for a week before I finally gave up and went up there."