Railway Tavern Reviews Summary

Category: Pub London

Address: 7 Station Rise, Norwood, London, SE27 9BW, United Kingdom

Phone: +442086744101

Rating: 4.3
based on 127 reviews.

Staff and Service

Pros:

  • "The bar staff are charming."
  • "The staff are very friendly."
  • "The staff were helpful, friendly, efficient and the food was very good."
  • "The bartenders and waiters very polite and professional."
  • "Excellent customer service."
  • "The service staff were lovely."
  • "Staff were fab 👌🏻"

Cons:

  • "Very moody staff with attitude problems."
  • "The service is also very poor."
  • "This badly thought out service procedure has really soured me and I will be going less frequently until they sort it out."
  • "Had to wait half an hour for a drink as the bar is so poorly organised."
  • "Unfortunately the bar and kitchen management do not have their act together."
  • "Service is sometimes slow but a quick reminder and they jump into action."
  • "The manager was unhelpful and rude."

Food Quality

Pros:

  • "Pizza was SO good and my partner is addicted to the spicy wings!"
  • "The food is excellent."
  • "Food is excellent - the best roasts in the area."
  • "Food served here is delicious and definitely recommended."
  • "The food is always amazing."
  • "The food is nice as well!"
  • "The food is always great."

Cons:

  • "Food absolutely atrocious."
  • "Food, especially for the price was poor."
  • "The food was not up to par"
  • "Burger.... Burnt. Bacon in the burger burnt, could taste the grill hasn't been cleaned in a while."
  • "Roast potatoes tasted like they had been roasted with ginger yuk!!"
  • "The Sunday roast was very disappointing & tasteless."
  • "The burger menu has been minimised to beefburgers and halloumi burgers, it was luke warm and a bit wet."

Atmosphere and Environment

Pros:

  • "A large secluded back garden means it is a heaven for summer parties."
  • "A very big pub with an even biggest garden, this is great in the summer."
  • "The garden is a magical wonderland with booths, sheds and cubbyholes."
  • "Fantastic atmosphere everyone very friendly and importantly having a good time."
  • "An eclectic mix of customers (and staff!) and a fantastic garden."
  • "Great atmosphere, very spacious particularly in the garden."
  • "Really relaxing and cosy atmosphere."

Cons:

  • "The up keep very disappointing, unclean"
  • "Over priced, over crowded pub to avoid."
  • "Way too loud for the size of the venue and extremely poor equalisation."
  • "Nice evening cut short by the actions of the apparent owner of this pub."
  • "What lets it down is the over use of loo blocks the smell of which wafts across a third of the pub."
  • "Toilets are not - what's with the perennial pool of water on the floor."
  • "Absolutely awful acoustics and a terrible set of music that the DJ was playing."

Pricing and Value

Pros:

  • "Prices were reasonable too and as expected for a pub in London."
  • "Their drinks are very fairly priced."
  • "Do a great Sunday roast and have some good offers on during the week."
  • "Good selection of craft beers and reasonably priced variety of meals."
  • "A superb chenin (white wine) from South Africa at good price."
  • "Vegan food, very filling and tasty."
  • "Great staff. Food is good, nice range of beers."

Cons:

  • "Minimum 15 minutes to queue for a £5 pint simply is not worth it."
  • "The roast is OK just super tiny for the price."
  • "The food is below average for the price."
  • "Also 2 quid more expensive than other pubs."
  • "Beer is expensive - beaverton eg is £6."
  • "To wait over an hour for food and without gravy and said veg."
  • "The burger Mondays deal has also gone. Shame!"

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