Dave's Custom Airsoft Ltd Reviews Summary

Customer Service

Pros:

• "I've been more than happy with their delivery and service they provide."
• "They have also been friendly and helpful with dealing with my many questions."
• "The staff here are very attentive to customers and will always give you the best advice."
• "Goods are exactly as described which were received swiftly with some freebies included!"
• "Dave, Olli and the whole team have been great I'm a complete novice to the sport and they have helped me tons."
• "Really speedy delivery, very quick replies to a question I had and change I had to make to the order."
• "Fantastic services, Dave helped me create the perfect AK."
• "Amazing customer service and a great range of product to choose from."

Cons:

• "Poor customer service and workmanship. 0/5"
• "Staff were rude. Dave refuses all communication."
• "Dave and his techs transformed my DMR into an absolute beast, I couldn’t recommend them enough for custom builds."
• "Customer service wasn’t great at all, took 4 days to paint it for me after saying it would take him an hour."
• "Where can I start with Daves Custom Airsoft! I have now had two guns from them both with the high spec upgrade package."
• "I am only just starting my airsoft adventures and I can say I am in good hands with DCA. Excellent customer service and very knowledgeable."
• "I dropped my cyma svd into Dave's for it to be brought up to dmr spec and the service provided by Dave and co was top notch and super welcoming."
• "Dave and the team were incredibly helpful from the word go. I'm a complete airsoft novice with little to 0 knowledge so naturally choosing what to use is a mind field!"

Product Quality

Pros:

• "I have brought a couple of things from these guys before, and it's always been the correct item, on time and undamaged."
• "They have a gun range there for testing out your potential purchases or to show issues with your guns."
• "The haribo that they give as a freebie is always a nice bonus too."
• "Great little airsoft supplier, carries a very good stock."
• "I have used Dave's Custom Airsoft for various things from Airsoft accessories to complete builds - each time the service has been flawless."
• "Ordered an ASG drop leg panel, wrong one came (mistakes happen sometimes). Messaged and got a reply in half an hour."
• "I've bought a couple of things from DCA. Always fast delivery and good customer service. One of the first places I check when I’m looking for something new."
• "I order all my Haribo from Dave, he always throws in something Airsoft related too!"

Cons:

• "Was supposed to send me a DMR, instead selector plate was mangled and was full auto only."
• "The quality of the two tone is great too."
• "Upon first use at 'The Gaol' went for chrono to which I was expecting to be near the limit as the gun is advertised at quote 'approx 330fps' when tested it was only 235fps."
• "Bought a rif that came with a few scratches and some paint missing."
• "Absolutely epic service and final result. I had one minor mistake which really was minor, and was sorted swiftly and efficiently in a way that didn’t inconvenience myself."
• "Ordered a 416 Delta with upgrade package. I received the gun within a week! Well packaged, received frequent updates via email and text. Gun shoots amazingly!"
• "Unfortunately like most airsoft sites they advertise snipers with (flexible) FPS numbers. Had to cancel my order because they couldn't bring the gun up to the advertised rating, which begs the question - why advertise it as higher than the real value?"
• "The next day I tested the RIF out with a 7.4v lipo and 1 x 150 round magazine of bbs. I noticed this time without wearing gloves that the pistol grip got very hot just after a few shots on semi."