Just BB Guns Reviews Summary

Customer Service

Pros:

• "I received another phone call from a representative to make sure I received the product and I was satisfied."
• "Considering all the negative comments, had NO problem with them regarding my first order. Everything arrived quick and in good order."
• "I ordered a BB Gun, which arrived promptly once the order came through. I received notifications, too. I had to contact them as I had an issue."
• "The website is always updated and professional, details and specifications concerning all airsoft equipment has always been clear and concise."
• "Amazing shop, I forgot the guys names. Great advice and good price."
• "That’s when Prabh and Adil helped me get to the bottom of the issue."
• "Very much appreciate these guys for going the extra mile and helping me out when they didn’t need to!"

Cons:

• "On Sat 22nd I ordered a bundle pack for my son's birthday on the 31st with a 2-3 working day delivery time. Nothing received by Friday 28th so called them, and they reckon they emailed me telling me part of the bundle was out of stock and haven't bothered sending it!!!"
• "I do not recommend this place AT ALL. They are very shady and unreliable."
• "Paid a total of £40 extra for two separate orders to have delivery before Thursday at 1PM rang them on the day to see if it was close and it hadn't even been posted!"
• "No one answers the numerous phone, emails or the stupid chat set up thing on their website."
• "Absolutely useless. They don't care who sings the sheets. Anyone can get robbed."
• "First they provide a tracking number, and it does not track."
• "If I could give 0 stars I would! Bought a kit as a birthday present. It broke without even being used!!!"

Product Quality

Pros:

• "Bulldog ST Mamba P2 straight out of the box it felt quality, good weight to it and the test firing was spot on."
• "I purchased a Well MB03 from you guys and was delighted with the service from you."
• "This gun is bloody fantastic an looks the part to if u switch from gas to co2 it increases the power significantly not that you really need to."
• "I bought myself a pistol which came next day and everything I ordered was perfect."
• "I have only ever bought two guns of here and there are both still here today the first gun I got I have not had any problems with."
• "I was very very surprised at the quality of the product. If your looking for a powerful BB Gun, you cant go wrong."
• "The gun is fully metal, had numerous rails for gadgets and really did pack a punch!"

Cons:

• "Received the wrong gun that I ordered and on top of that, the gun they did send me was in awful condition, absolutely disgusting."
• "Faulty gun which broke after 24 hrs."
• "The plastic barrel cracked in half (literally) and I am now left with a faulty gun which can not be refunded."
• "The guns I purchased from them broke, all of them broke."
• "Was upset by email communication from the company calling me a criminal and other slanderous remarks."
• "If 0 stars were available I would give this store 0 for sure!!"
• "The weapon is really bad, the quality of shooting is bad!"

Delivery and Shipping

Pros:

• "I ordered my baba yaga combat master hi=capa co2 blowback Airport pistol paid a little extra for 2 to 3 day delivery came after 2 days."
• "I placed the order on the Monday and received it by that Friday!"
• "Absolutely amazing guns I bought my first 2 from here paid for online on Wednesday and they came 2 days later!"
• "Purchased the MB4406A Sniper rifle late on Sunday night, it came Tuesday morning so firstly delivery was 10/10."
• "Ordered on Sunday, received item on Tuesday. Very nice."
• "Amazing delivery speed and they sent me updates about when my package was going to be delivered."
• "Brilliant, quick delivery and the rifle has been great, awesome quality for what I paid."

Cons:

• "Paid over £100 expecting a half decent gun, got a piece of garbage that flexes, rattles and the only metal parts don’t even fit properly."
• "Ordered equipment which said was in stock. Then was informed the item wasn’t in stock after contacting the company!!"
• "Bought a pistol from this company. And chose the 1-2 day postage option which was £5 extra. The package arrived 5 days later and have been refused a refund."
• "They will sell you faulty equipment then avoid you and provide no means of getting a refund."
• "This is the second gun that arrived broken by them, complete waste of money and time."
• "Took a few weeks to arrive and broke within a few days."
• "I bought a gun from here, it was supposed to arrive from 7-14 days, however, I had to wait one month, but then I still hadn't received my package."