Incognito Reviews Summary

Atmosphere

Pros:

• "From the moment you ascend the stairs, you'll find yourself immersed in a whole new world of enchantment."
• "The atmosphere and cocktails are really good! It actually surpassed my expectations."
• "Absolutely spectacular space and atmosphere! The drinks were created and presented in a professional and captivating way."
• "The atmosphere is great and the cocktails are creative and thoughtful!"

Cons:

• "Service was awful, waited for 20 mins without drinks and when we got the drinks they were horrible."
• "Genuinely blown away at how much of a scam this place is! Decor is tacky."

Cocktails and Drinks

Pros:

• "The cocktail menu is a true delight, and 'The Holy Grail' stands out as a perfectly balanced drink."
• "Their drinks taste great and they come with special experiences - It's so exciting to receive them because of their presentation."
• "The cocktails at Incognito were not only beautifully presented but tasted even better."
• "The best bar I've been in Europe so far! Everything's incredible! They have an exclusive atmosphere that you can't find anywhere else."

Cons:

• "The cheese board however was definitely not worth 20 pounds. It only included 4 small pieces of cheese."
• "The cocktails are 90% ice, and maybe 1% alcohol. You’re paying a premium to play with adult toys and post photos on Instagram."
• "Cocktails were OK, but service was really lacking. Very inexperienced staff."
• "The cocktails are more theatre than booze."

Service

Pros:

• "The servers were not only excellent but also brought an element of fun to the table, making the whole experience even more enjoyable."
• "The staff was genuinely friendly and polite, we didn't have to wait long for our food and drinks."
• "Absolutely amazing service, in my top 10 in London through the years. Service is polite and professional, food freshly cooked and delicious."
• "AMAZING! The staff are welcoming and friendly and helpful and patient and also passionate about their job."

Cons:

• "Went here with my partner for date night, was super excited as looked very cool but service was awful, waited for 20 mins without drinks."
• "The service was very poor and the food was cold and my main had a hair in it and when I complained they did absolutely nothing."
• "Staff don’t care about making the customer feel special."
• "The staff are very rude & have no idea about customer service."