Morrisons Reviews Summary

Store Environment

Pros:

• "One of the best supermarkets in the area."
• "It is a large store and therefore has a wide range of produce at VERY reasonable prices."
• "Nice Morrisons with in particularly a wide range of items to choose from within the meal deal."
• "Everything looked beautiful and it was all so fresh."
• "Nice store with a great choice, fruit and veg department, and the butchery excellent."
• "Always great value and really fresh fruit and veg."
• "Produce in the store was of good quality, especially the meat, vegetables, and fish."

Cons:

• "First time for months. Found it terrible. Crates of produce everywhere."
• "The store is currently undergoing refurbishment which makes it very difficult to find groceries."
• "Not enough staff seem to be on shift to stock the shelves as they always seem to be pretty empty."
• "Fridges are always leaking and there's water on the floors rubbish shopping experience."
• "Very busy and aisles can be difficult to navigate as they are usually full of staff with trolleys."
• "Shelves not always full so can't always do a full shop. Cafe experience always run out of something."
• "Between poorly stocked shelves, displays falling off, barely stocked salad bar and the overwhelming smell of faeces in some parts of the store, I can say I enjoyed my last shopping trip to Morrisons..."

Staff and Service

Pros:

• "Helpful and attentive staff."
• "Just had lunch at Bideford Morrisons, what a lovely experience, polite staff, great service and excellent quality food. Thank you to you all, especially during these difficult times."
• "This place is brilliant. I had a problem with my card. Sorted."
• "Went to morrisons during the busy dec the store was busy but darren ithink the cleaner was a god send helping me with myshopping as well as cleaning the toliets smelt fresh and clean thanks for ur help and smiles."
• "Lovely meal, compliments to the chef. Polite wait staff, great prices."
• "Thank you Morrisons coffee shop ladies you were all so lovely."
• "Great staff some of the best I have seen so helpful and nice great guy on door when I arrived helpful security guy when I asked for help and great till service very organised queuing system GREAT chatty helpful staff."

Cons:

• "The cashier I was served by was also rude and unfriendly."
• "Lots of rats in clothing bank in car park... Morrisons you have an environmental responsibility."
• "The somewhat aggressive sign on the coffee machine, saying no refills, again not very friendly."
• "A very long wait time (40 minutes) to be served a lukewarm breakfast with microwaved bacon certainly isn’t the way I wanted my holiday to start."
• "Waited over 5 minutes for staff (which never came) to come after my self service till required assistance."
• "Too packed seeing there is a pandemic going on nothing being wiped down. 2 security guards leaned against the wall outside doing nothing crazy 😡😡😡😡😡."
• "Absolutely shocking cafe!! Ordered an ultimate breakfast and all came out wrong and stone cold!! Bacon was pretty much raw!!"

Facilities and Accessibility

Pros:

• "Outside this store has plentiful parking, free trolleys, cash machine, clothes and bottle recycling banks finally a fuel station which has pay at pump and a small store."
• "They sell everything you need including groceries, clothes, freshly baked goods, an in-store butcher and fish monger."
• "Meal deals are amazing, never tasted something quite like them!!"
• "Everything is wheelchair accessible."
• "Additionally it has a key cutter, launderette and toilets in the reception area and rents carpet cleaners."
• "They have serviced and self service tills which accept all payments including contactless and Apple pay etc."
• "There is also a garage selling petrol on-site."

Cons:

• "In the middle of major revamp so is quite difficult to shop at present too much car park taken up by contractor makes it difficult to park and shop chaotic."
• "Terrible today couldn't get to the compost I needed for the plants I bought here a few days ago cages and boxes in the way plus no till outside no prices on the compost."
• "Disappointing as this is my most local supermarket. The vegetarian range is appalling."
• "Fridges are always leaking and there's water on the floors rubbish shopping experience."
• "Very frustrated with the self service check out not accepting non-Morrisons recycled bags."
• "An 'automatic' ordering system has been installed in the name of efficiency and of course it slows the process down by a factor of at least 10."
• "This is for the petrol station. Filthy pumps no gloves no paper towels."

Product Availability and Pricing

Pros:

• "Great produce, there's a nice little cafe inside where you can have a hot breakfast, lunch, dinner time meal or a quick snack."
• "Seems to be a very nice store, we only did a small shop because we are staying nearby for a few days but they had everything we needed, and more besides."
• "Very impressed with variety of goods on offer."
• "I do love this local store of ours it has an excellent range."
• "Good selection of your normal Super market fare."
• "The pasties were out of this world, so much top quality meat in the steak pasty as I have never seen before."
• "Very good store, has all sorts of items, including clothes dvds fruit medication wash stuff seasonal items great alcohol section, basically all needs under one roof x."

Cons:

• "Just lately there have been a range of normally available items, and out of stock."
• "Too packed seeing there is a pandemic going on nothing being wiped down. 2 security guards leaned against the wall outside doing nothing crazy 😡😡😡😡😡."
• "Drove specifically 40 mile round trip for 1 item for Xmas Advertised In Morrison's magazine, That would be available for xmas on 19th dec onwards. The Best Mushroom, spinach & Maderia en Croutes Not Delivered to store So opted for Nut roast, Nope once again, None delivered to store."
• "Prices have gone up a ridiculous amount. Nearly 100% increase on some items. I used to do my weekly shop here, but now use Tesco or Asda. Only buy small items from Morrison's now."
• "There are still major availability issues in this store particularly fruit and veg."
• "Shelves not always full so can't always do a full shop. Cafe experience always run out of something."
• "These days there is never anyone in the wet fish counter or hot foods. This is the third time now I have had to ask for service. What's happening Morrison's, are you short staffed."

Store Maintenance and Cleanliness

Pros:

• "Everything looked beautiful and it was all so fresh."
• "Went to morrisons during the busy dec the store was busy but darren ithink the cleaner was a god send helping me with myshopping as well as cleaning the toliets smelt fresh and clean thanks for ur help and smiles."
• "Place otherwise very clean."
• "We sat and waited a few minutes noting how clean everywhere looked and our afternoon tea was brought to our table presented beautifully."
• "The store looks good after a refit recently."
• "Morrisons in Bideford has a large car park and the shop is well situated for access."
• "Service what you'd expect from a 5 star at a fraction of the price."