Wash Cycle Reviews Summary

Speed and Efficiency

Pros:

• "Really fast and brilliant service by Nathan and Johnathan. Laundry was picked up this morning and delivered just a few hours later."
• "My 18kg bag of clothes were picked up at 830am & back with me before 3pm."
• "Been using Wash Cycle through the company for our air bnb for 6months+, quick turn around of 24 hours."
• "Same day delivery. Nathan was very patient, and he patiently waited to pick up my laundry."
• "Very impressed with this service. Nathan the delivery driver was polite and cheerful. Also keep.me informed when running late due to traffic."
• "This company handle my laundry very well, the price is fare enough their speed is quite fast all the stuff can be done in one day."
• "Fantastic service! I was so happy and impressed with how professional, friendly and easy to use this service was."
• "Great, speedy service from Wash cycle. As a busy cafe we could not be happier with their prompt service and good communication."

Cons:

• "I had to make the booking a couple of days out due to slot availability."
• "Just started using Wash Cycle for my elderly parents sheets and towels and I can’t praise them enough."

Customer Service

Pros:

• "Nathan and Jonathan have been professional, supportive and extremely helpful."
• "They sorted everything out for me to make my collection and delivery of linen as simple as possible."
• "Their communication is superb, they are professional and reliable."
• "The booking process proved to be remarkably straightforward."
• "The courier Nathan was both friendly and helpful and I am very grateful for the service provided."
• "The founder Jonny and the courier Nathan were both friendly and helpful."
• "An excellent service, the people are friendly and personable and the clothes always come back folded and smelling lovely."
• "Nathan and Jonathan are an absolute pleasure to deal with."

Cons:

• "YOU MUST BE JOKING; 'Good service'? PROVIDING you don't have any dealings with the owner, he's rude, patronising."

Quality of Laundry Service

Pros:

• "Everything came back smelling incredible, folded and looking like it had been ironed!"
• "Clothes smell great and folded perfectly."
• "My washing came back perfectly clean, folded and smelling lovely."
• "They were very accommodating and took it all anyway, and made it easy to pay to cover the extra weight."
• "Unlike my previous laundry service, WashCycle correctly handled my item, preventing any damage to my expensive duvet."
• "The same-day collection and delivery is super convenient and easy to book, clothes came back smelling wonderful and nicely folded."
• "WashCycle collected my teenager’s king size duvet, washed it, dried it and returned it all in the space of a few hours."
• "A friendly & efficient service. Sometimes it is hard to believe their turnaround time, they are so fast."

Cons:

• "Was slightly disappointed no bicycles were involved, given the logo :D"