The White Swan Reviews Summary

Location & Atmosphere

Pros:

• "One of Twickenham's finest pubs, nestled away from the hustle and bustle of Church St."
• "Lovely decking area outside and terrace up the stairs."
• "A wonderful riverside pub."
• "Beautifully positioned on the river, outside drinking area ideal in the summer."
• "Beautiful pub with antique interiors.....secluded away from hustle of twickenham town."
• "The perfect pub, situated on historic Twickenham riverside."
• "Beautiful views onto the river, loads of lovely outdoor seating too - great for a sunny day."

Cons:

• "To find parking near by was a nightmare."
• "Some dogs were poorly trained and barked a lot."
• "The only downside is the food is bang average."
• "No disabled toilets due to a flood barrier needed to stop flood water getting into the cellar."
• "I found it small and cramp inside and the outside seating is small and hard to find a place to sit."
• "Tendency to flood outside at high tide too so beware."
• "No members of staff were wearing masks."

Food & Drink

Pros:

• "A fantastic pub! Great staff, good food, varied selection of ales lagers and ciders, dog friendly, relaxing and picturesque views."
• "This pub serves the best sunday lunch i have in a pub it has great views of the river the bar is original and has great ales and spirits."
• "Good food (basic pub fare); reasonable prices."
• "Pub food absolutely delicious, everyone was very happy with their choices, burger or fish and chips."
• "Food is tasty enough pub grub, and they do a small range of real ales that should suit most people's tastes."
• "The food is delicious and well worth the money."
• "Really impressed with the food and particularly the warm welcome on entering the pub."

Cons:

• "What dreadful food! Dry tasteless leftovers."
• "The food wasn't convincing. It's worth coming for the river garden, but next time I'll probably get a sandwich before."
• "The food - especially the burgers - was disappointing."
• "But SO disappointing. 😔 The menu states that they use Home Cut Chips. And we were served French fries🍟, that were overcooked and hard."
• "Sadly the 'Scampi, mushy peas and chips' was poor."
• "Food is below average pub food."
• "Unfortunately also some of the Scampi was not cooked through properly."

Service

Pros:

• "Very nice out side by the river and really good service friendly staff."
• "They've really mastered the Covid situation well."
• "Fantastic, attentive service."
• "The service was very friendly even when it was extremely busy."
• "Service was friendly and attentive."
• "Service excellent and with a smile."
• "A beautiful pub, in a beautiful place, with delicious meals, tasty beers, WiFi, and a warm welcome from the friendly and professional staff."

Cons:

• "Steps are very steep to get inside, so not great if old and not great on your feet."
• "Service was not great (lots of youngsters just chatting away, takes time to get their attention)."
• "We had the displeasure of having a very pushy waitress."
• "I went to celebrate my birthday today. Had booked a table way in advance, however we had a very unfriendly welcoming."
• "The plate of food didn’t look that wonderful and it was not very hot."
• "Food is a table service and very very slow on the occasion we tried it."
• "The one thing that could do with improvement is the service in the outdoor area of the pub."