Pind Punjabi Reviews Summary

Food Quality

Pros:

• "The food is 10/10 and the head chef is just so talented and the absolute star of the show!"
• "The dishes like daal maakhani,baingan bharta were very tasty."
• "Great food, authentic Punjabi cuisine."
• "Brilliant food and place if you like authentic Punjabi / Indian food."
• "A place with yummy paneer tikka masala and some amazing naan."
• "Amazing food, the butter chicken was great and wasn't sweet at all like a lot of places make it."
• "Every bite was tasty. Authentic Punjabi food. Not oily, not too red hot spicy."

Cons:

• "Very poor service take away, chilli panner donot have panner only onion was their and chilli chicken was too spicy."
• "Ordered mixed grill but chicken was undercooked."
• "The mixed grill was absolutely awful - the chicken, lamb ribs, and lamb kebab were like rubber."
• "Curry’s dry and not traditional.. meat quality very very poor."
• "Big let down been a couple of times not bad food the nan could have been fresher and less salt in the keema but today the paneer roll was raw and awful taste with burger sauce."
• "All the dishes had tasteless frozen gravy and fresh meat was not served."
• "The food was horrible, felt like days old."

Service

Pros:

• "We were served by Balli and Rehan who were attentive,polite and very prompt!"
• "Terrific atmosphere, terrific service terrific food."
• "Family own and run, so the care and standard of service extends through everyone."
• "Service was efficient and attentive."
• "The staff are also very welcoming and work hard to ensure you leave more than satisfied."
• "Customers service is second to none."
• "Management is good."

Cons:

• "full of drunk customers and they ALWAYS mess up your orders."
• "I have never come across RUDEST owners like these two."
• "Owner then became very abusive and threatening and LOCKED the door."
• "Waiters were too pushy pressurised to order main course when we weren't ready."
• "Seems like they will put the phone down on you if they are not interested."
• "Very very poor service not friendly staff"
• "The staff and owner had a very distasteful manner of dealing with customers over an issue of wrong bill and overcharging for things that were not even ordered."

Ambiance

Pros:

• "Good food, nice decor, reasonable price."
• "The atmosphere was beautiful."
• "The table, glasses, cutlery and toilets were clean."
• "Very traditional decor with a look of India."
• "The restaurant is covered in nice designs and statues, giving it a nice aesthetic."
• "The décor is uniquely beautiful."
• "Classic desi Punjabi restaurant, good choice of Punjabi classic dishes, good friendly service and the food tasted lovely."

Cons:

• "Only problem was the loud music."
• "The seats were very uncomfortable."
• "Too much salt in the starters and fish."
• "The food made our stomach feel uncomfortable, went there for dinner and left only after having starter."
• "The décor is over the top but also fun in its efforts. The family atmosphere was great but the decidedly not family friendly background music was much too loud and sharply in contrast to the otherwise authentic experience."
• "The place is too Cramped."
• "Not enough sitting space for families."

Customer Service

Pros:

• "Enjoyable experience with nice customer service."
• "On a plus, the girl that served us was delightful!!"
• "The staff are also very welcoming and work hard to ensure you leave more than satisfied."
• "Wonderful restaurant giving an authentic Punjabi feel. Love how they staff start dancing to Punjabi songs, so entertaining."
• "Customers service is second to none."
• "The best ever yet in this part of London."
• "If you want freshly cooked tasty Punjabi food, this place is it!"

Cons:

• "I have never come across RUDEST owners like these two."
• "Owner then became very abusive and threatening and LOCKED the door."
• "Very very poor service not friendly staff"
• "The staff and owner had a very distasteful manner of dealing with customers over an issue of wrong bill and overcharging for things that were not even ordered."
• "The service is very average, except one waiter rest of them are stone faced, did not really care about customers."
• "Staff very rude, not helpful specially the lady who answered phone call."
• "Customer service is poor, definitely need proper training."