The Harrods Tea Room Reviews Summary

Atmosphere & Setting

Pros:

• "The Harrod's Tea Room is definitely a must-see when in London."
• "Tranquil setting and the tea rooms is set on a sprung dance floor."
• "Th Georgian room is light, bright and beautifully decorated."
• "The atmosphere was elegant."
• "The atmosphere and ambience inside the tea rooms is quite spectacular."
• "The decor is beautiful with an elegant environment."
• "The tea room is lovely with Art Deco design."

Cons:

• "The atmosphere was spoilt with shoppers walking through the tearoom and between the tables."
• "The room is outdated and fake flowers all over the place."
• "The inside of the tea house was old and out dated."
• "The room is like sitting in a large banquet hall, not particularly cozy or grand."
• "Because of the strange layout and 2 sides of entrances, people come and go through the tea room which also disturbs the experience."
• "It does feel like you’re in a mall and the room is a tad bit hard to find."
• "The room itself needs a bit of an update. Looks very very dated."

Food Quality

Pros:

• "A spectacular setting with exceptional food."
• "Each sandwich was absolutely delicious, and the cakes were to die for too."
• "Sandwiches were delicious, even the simple cucumber and cream cheese one."
• "Every item was well executed with texture, taste and contrast that make you crave for more."
• "The desserts were amazing, pumpkin cheesecake, almond cake, pecan pie and brownie garnished with gold leaf."
• "All the food was great. The sandwiches were a real highlight, with good and generous fillings."
• "The food was outstanding, delicious and filling, set in an opulent surroundings and quintessentially British."

Cons:

• "So so so disappointed that this lovely venue now only serves a very average afternoon tea."
• "Not value for money to pay £75 per person for an afternoon tea."
• "The scones were barely cooked enough."
• "The quality of food was poor - the sandwiches were icy cold and the bread was not fresh."
• "The food was average at best."
• "The sandwiches were very blend and tasteless."
• "The food…sigh…the food is not inedible but certainly not particularly tasty."

Service

Pros:

• "Every staff member were so friendly and attentive."
• "Mario did amazing taking care of our table, making sure our tea pots were constantly full."
• "The staff were amazing, we visited as a surprise for the wife's birthday and weren't disappointed."
• "The service was excellent, especially for my disabled Nan as they were very accommodating to her access arrangements."
• "Service was great and there was a pianist playing for lunch."
• "The service here is impeccable."
• "The staff were welcoming and charming."

Cons:

• "Complete lack of service and class."
• "I pre-booked a cream tea for 4 at 4 pm I checked in at 3.50 pm and then I was forgotten."
• "Staff did seem rather tired and bored which was not something you expect at an afternoon tea."
• "Found she lacked attentiveness when it came to looking for tea refills and trying to get the bill."
• "Waiter was very infrequent on his table visits and a number of times we had to get someone's attention to find him."
• "Service was subpar during busy times."
• "The lady we met at the reception was very rude."