Nonna's Kitchen Reviews Summary

Service

Pros:

• "Nevertheless, the waitress was friendly."
• "The staff are friendly and welcoming and the restaurant is built to a high standard."
• "Staff lovely and very attentive."
• "Staff don't disturb you too much like in other restaurants but they did check that everything was fine which I liked."
• "All the waitresses were efficient and very busy all polite."
• "The staff were amazing and friendly."
• "Staff are fantastic very conscious & attentive to customer."

Cons:

• "The service was slow and the gnocchi pesto was bland."
• "Service shocking took forever, over halfhour for starter then same for main meal."
• "Took nearly 10 mins to grab the attention of 1 of the 2 serving staff."
• "The table that you prepared for us was in bar next to your live music the service was atrocious."
• "Terrible service. Food doesn’t come anywhere near delivery time."
• "Service very slow last two times we were in."
• "Food was delicious but the service was terrible. Restaurant was practically empty but we waited 40 mins on our food."

Food Quality

Pros:

• "Food from specials menu great value at £12.95 for two courses."
• "Salmon dish was excellent although slightly overcooked."
• "Food and service excellent."
• "The dessert menu is brilliant."
• "It was delicious, its a good dipping sauce for your chips as well 😉"
• "Really good value and lovely food."
• "The food was delicious and was served really quickly, and I had no issues whatsoever."

Cons:

• "Ordered pasta which cost me £6.40 when I got home and opened the bag my first disappointment was the portion size definitely not worth £6.40."
• "The 'dogs welcome' sign is false. You can only freeze with your dog on the outside."
• "Ordered a Lasagne for collection... the lasagne was cold and looked like mush."
• "The focaccia was extremely salty and no one could eat it."
• "Without doubt the worst risotto I've ever had, and I've had some pretty poor risottos in my time."
• "The most overpriced, worst food I've ever ordered."
• "Food was good but I'm not for receiving it in polystyrene containers. 500 years it takes to decompose one of them."

Atmosphere & Setting

Pros:

• "Lovely restaurant, nice atmosphere, food was tasty however the portion size was extremely small."
• "Sits in a perfect setting with the garden looking on to the canal."
• "Lovely place, relaxed atmosphere and comfortable seating."
• "We sat outside in the terrace which overlooks the canal which was nice."
• "The lunch menu is good value for money with huge portions of well cooked and presented Italian food."
• "Cosy wee restaurant, great for casual meet-ups or nights out for a meal."
• "Great location looking down on the canal."

Cons:

• "The 'live music' supposed to come on at 8... Came on at 9 and was truly awful."
• "Was the worst takeaway I’ve ever had in my life. Waited over 1 hour."
• "However there was one member of staff who was extremely rude and abrupt."
• "Manager was helpful bit of a shame as I was truly looking forward to it but I couldn't eat my main meal."
• "Had a really unpleasant experience with the manager."
• "No social distance and had no mask."
• "A bit noisy due to a large party of people competing with a great singer but we couldn't really hear the singer."

Value for Money

Pros:

• "Food from specials menu great value at £12.95 for two courses."
• "It was delicious, its a good dipping sauce for your chips as well 😉"
• "Really good value and lovely food."
• "The lunch menu is good value for money with huge portions of well cooked and presented Italian food."
• "The kid's menu is good and brilliant value for money."
• "Good portion sizes and really tasty pasta."
• "Value for money - Good compared to similar places."

Cons:

• "Ordered pasta which cost me £6.40 when I got home and opened the bag my first disappointment was the portion size definitely not worth £6.40."
• "The most overpriced, worst food I've ever ordered."
• "Terrible service and very overpriced."
• "Too pricey for drinks and meals for my liking."
• "Some overpriced."
• "Drinks quite pricey, my granddaughter had fruit shoots at £2.00 each which I thought very expensive."
• "Food isn't cheap but certainly worth it."