The Great Escape Game Sheffield Reviews Summary

Staff Friendliness and Helpfulness

Pros:

• "The staff were very friendly."
• "Special shout out to Khadeja, Jude and Sandy for making our experience super amazing."
• "Beth was very friendly and helpful, made my first experience at an escape room brilliant."
• "Josh and Beth were both very nice in giving the run through beforehand and congratulating us afterwards!"
• "Beth was amazing. We brought two children and she got them really into it and set the vibe."
• "The staff running this place explained the idea behind the game very well."
• "The team do seem really busy as there’s only a few of them but they don’t ignore you and spend time hosting you better than you would expect!"
• "Izzy was our guide and she was fantastic and also helped us out with clues when we were struggling in the Devil's Playground!"

Cons:

• "We didn’t get a proper explanation of the game at all."
• "The staff member was just a bit of a psycho but this went WAY beyond something that was entertaining."
• "We were asked if we wanted a free game but explained we had already travelled well over an hour and cannot trust the fact they may not work again."
• "The games master was quite unprofessional and was talking very casually to us (eg, swearing whilst talking to us, and saying that “well to be honest you wouldn’t of got out anyway as it’s really hard etc)which we did not think was very professional at all."

Room Design and Atmosphere

Pros:

• "The escape room itself was extremely well put together and had many puzzles to work through."
• "Great story with challenging puzzles."
• "It is a very linear experience and not as complex as it seems."
• "Our host was great (sorry i cant remember her name) and informative. Also very friendly."
• "The room was really well made and the puzzles great."
• "We did the submarine escape room in Sheffield and it was so much fun."
• "Absolutely amazing experience, escaped with 8 minutes to spare. Well worth the money."
• "Fantastic experience with friends in the Submerged game. We're all new to escape rooms and accidently booked a tough one as our first game."

Cons:

• "The games are well worn and could do with a freshen up, almost tatty."
• "The walkie talkie stopped working half way through the room and we couldn't request for clues."
• "New room looked interesting but the tablet to progress was dead so could'nt finish the room."
• "Walkie talkie's didnt work so could'nt get help, had to use security camera's."
• "There are some elements within the escape rooms that could be fixed, e.g. faulty padlocks and clues not longing up."
• "The wands did not work reliably, which meant we were constantly unsure whether we were doing the right thing or not."

Game Experience and Difficulty

Pros:

• "Great fun with just the right amount of jump scare & difficulty."
• "The puzzles can sometimes be confusing but they are really simple to solve."
• "It is a very linear experience and not as complex as it seems."
• "We have done most games at the Great Escape Game now and always have an amazing time - could not recommend enough for a weekend activity."
• "The puzzles and rooms were great and Kate was enthusiastic, friendly and helpful."
• "Absolutely amazing experience, escaped with 8 minutes to spare. Well worth the money."
• "The games are very thoughtfully designed in terms of production values and staff are so nice."
• "The puzzles were interesting and "casting spells" was really fun."

Cons:

• "Don't bother going for 'Hardcore' it doesn't add anything to the game and it just feels like the staff battering you for no reason, literally."
• "Most of the Abducted challenges were 'find the code to the padlock', so fairly standard on that front."
• "This escape room was something different to what I've usually experienced."
• "The storyline was confusing and frankly tedious. Lots of complicated backstory, too many characters, and the different rooms felt very disjointed."
• "It was often very unclear what we were supposed to be doing."
• "The cloaks smelt very musty and obviously aren't washed regularly."