Escape Hunt Birmingham Resorts World Reviews Summary

Theme: Escape Room Experience

Pros:

• "What a very cool & unusual experience! We did the Dr Who room with a family of 4 (12 to 44 years old) & every one loved it."
• "Brilliant experience and great fun for the family, including our 8 year old."
• "We did the wild west escape room. Joe got us booked in last minute and was an excellent games master providing just the right amount of input."
• "Myself, my son and a family 11yr old friend did the Dr Who Escape Room with Jay being our games master. What a fantastic experience!!!"
• "The Alice in Puzzleland was great fun. Overall, a great game and I would definitely recommend it."
• "From arriving at the escape room Jay was really welcome and explained the rules etc with great humour."
• "A brilliant escape room. We did Alice in Puzzle land- really good room, hard but not ridiculous."
• "What a blast! Absolutely amazing Alice in Wonderland escape room. Immediately booked Doctor Who for tomorrow night."

Cons:

• "Unfortunately one of the roses was broken and it was a bit too dark in the mad hatters house."
• "Room was perhaps a little dated which led to a bit of doubt about whether we were doing things correctly but a good first timer escape room."
• "There were quality issues with the build, I guess due to wear and tear that hadn't been maintained."
• "As amazing as the experience was there were a few things broken in the alice room which distracted from the overall experience slightly."
• "Out of four of the headsets and hand controls, two didn't work properly (no sound through earphones, no microphone for communication and both sets of hand controllers were faulty)."
• "Despite us having tons of time to spare and us not asking for them, the games master kept giving us clues which really spoilt the whole experience."
• "The Alice in Wonderland room is far too dark to see what you are doing in certain areas."
• "We did Alice in Wonderland and sadly had technical issues due to equipment malfunction."

Theme: Staff Interaction

Pros:

• "Nathan was an absolute star on the day, warm friendly & with the perfect level of enthusiasm."
• "Thanks to our games master Amar and Jay, you were ace 👌."
• "Joe got us booked in last minute and was an excellent games master providing just the right amount of input."
• "Jay, our games master was excellent when we needed the odd clues."
• "Amar, you lit up my life. I’ll never forget you, til the day I die. You made my cowboy dreams come true."
• "Sanchez was the nicest, most amazing host we have ever had, and we hope we have him again next time we visit!!"
• "What an incredible experience! Sanchez made the whole visit an absolute blast! This guy is a legend."
• "Great evening out with some friends. A special mention for our Game Master Sanchez for his patience."

Cons:

• "The escape itself was full of great puzzles and reveals and was lead pretty well by our host. Unfortunately, however, there were quality issues with the build."
• "Although previous visits have been positive this one has not been....far from it."
• "Sam was the gamesmaster - really appeared like he couldn't be bothered, very disinterested."
• "There was one part of the puzzle that was put in the wrong place by the games master after they'd reset the room so we only had the clue after requesting many hints."
• "I've visited here and completed all the rooms, always had an excellent games master and they have made it very immersing and fun. Unfortunately, we had a chap called Sam, he did the pre room talk staring away from the team."
• "The staff on shift that day were ran off their feet and did try to solve the problem, but were repeatedly unsuccessful in their efforts."