Menara Lounge Reviews Summary

Food Quality and Taste

Pros:

• "The food was 5* and is now a local favourite of ours will definitely be revisiting regularly."
• "The food was very scrumptious, with good portion size and presentation."
• "The half lamb platter was huge! There were plenty of sides, rice and sauces, definitely enough to feed a small army!"
• "Food portions were very big, platter was more than enough to feed 5 people. Masala fish was flavoursome, boneless and seasoned well."
• "The lamb was so tender and well done, I have enjoyed every bite of the food."
• "The aromatic spices and rich flavours of dishes like biryani, Kuzi and kebabs left me craving for more."
• "The food was amazing, delicious."
• "The lamb kofte every time. Brutally tasty."

Cons:

• "Bring our shearing starter....Hmm dish £13 was looking 👌 but horrible horrible taste 😫 aubergine definitely was cheapest cans food....HORRIBLE ALL.... only hummus was good as was from packag."
• "Kebabs should be fresh on the grill. Food was cold and when you took the bite you could feel the water coming out of the kebabs."
• "Had to keep on asking for ketchup multiple times and every time they will just give a spoon, and would have to get the waiters attention by walking up to them, not very attentive at all."
• "Had a grill plate shared with another. Restaurant gave a starter, dal soup which wasn't expected, did not have to pay for. Salad and sauces were fresh, not wilted leaves."

Service and Staff Attitude

Pros:

• "The staff were very friendly and attentive."
• "Came here with family on 19/8/23. We were served by a lovely lady called Paima who was very helpful and polite."
• "The service & food did not fail us. It was a Friday night and very busy yet the food came very quick."
• "Service by Fatima was amazing, very friendly and keen to details. Keep smiling and shining Fatima, we are definitely coming back."
• "The service was exceptional. was attentive, friendly, and knowledgeable about the menu."
• "We were served by Paima. She was not only attentive and friendly but also knowledgeable about the menu, offering great recommendations that enhanced our meal."
• "The waiters keep harrassing you for ordering more food and drinks."

Cons:

• "This waiter in bar start shouting and doing aggressive moves(shouting in different language)....it made me feel unsafe and disappointed."
• "The waitress was serving us starter while looking somewhere else and slamming plates. We have had starters on the tables without serving plates due to which we couldn’t start eating."
• "I remember a few months ago when for the first time received an order from them, it took 5min to find the shop, because the name of their business in the Deliveroo app is different with the sign outside."
• "Had to keep on asking for ketchup multiple times and every time they will just give a spoon."

Ambience and Cleanliness

Pros:

• "The moment I entered, I was struck by the fantastic decor."
• "The restaurant is impeccably clean, and there's ample seating both indoors and outdoors."
• "The ambience of the restaurant was incredibly pleasant and comfortable."
• "The decor is enjoyable and clean. The bathroom is spacious and well maintained."
• "Really great service and amazing quality. Prices are also reasonable. Great atmosphere."
• "Restaurant has a very modern feel.... nice & clean...."

Cons:

• "Only issue we found was parking, had to drive around a few times before we could pay to park in the bays."
• "Also, they started cleaning half way through our dinner. And trust me, I did NOT wanted to smell strong bleach while having my dinner!!"

Value for Money

Pros:

• "We ended up getting mixed grills and starters so everyone could share - spent £22pp which was a bargain considering we were full."
• "Portion size was generous! Definitely will go back."
• "The food is worth every penny! Highly highly recommended!"
• "Amazing generosity and hospitality from our host Parmalat. Aubergine stew and rice to die for."
• "The food is brilliant, the portion is appropriate and the prices are pretty decent."
• "The food, the ambience, the staff, all top notch."

Cons:

• "One of the authentic middle eastern vibes restaurant. The food is brilliant, the portion is appropriate and the prices are pretty decent."
• "The menu selection is vast, I had the lamb chops severed with rice and salad."
• "The worst experience I ever faced with such restaurant in the UK. Minutes after I placed my order online I called the restaurant to confirm."
• "Went here for dinner after reading reviews and was extremely disappointed. The food was okay in taste but was all reheated."