Barfia Reviews Summary

Variety and Quality of Food

Pros:

• "This gem of a restaurant serves an incredible variety of truly delicious food."
• "The food is tremendously tasty and authentic Indian taste."
• "Pure Indian Authentic taste ever. The food was delicious and yummi."
• "The Samosa Chaat for sure. Barfia at its best!"
• "I started with their hot & sour soup which was bursting with flavor and had just the right amount of spice."
• "I will always come here now°° travelled from London and very satisfied !! It's pure North Indian taste with loads of flavour."
• "I had the Grilled Bombay Sandwich and I had an Aloo Tikki burger with fries. The food was just right for us, mild and tasty and the portions are nice and big."
• "The customer service was great, very friendly and helpful. The restaurant is pleasant and calm. However, their opening hours do not match with the information given online."

Cons:

• "Unfortunately the food quality was very low. Even if it is a vegetarian restaurant, the mixed vegetables they use are tinned carrot cubes, peas and corn and nothing fresh."
• "I bought fresh Kaju Katli. 16 pieces for £9. It was a disappointment."
• "Service was quite poor as the restaurant was almost empty when we visited and it took a long time for food to arrive."
• "Went there again yesterday. Cannot adjust the spicyness for children. The service was appalling."
• "Please avoid this restaurant. We had Ordered the food couple of times and had the same experience. Stale food - Idlis were rock hard and with bonus of fungus."
• "Swaadelicious at barfia is somewhat of a mixed bag. Some dishes such as the tofu dry fry are very good. However others are quite mediocre."
• "Ordered food via deliveroo and mentioned to make it mild. veg makhanwala so spicy almost unedible."
• "Ordered takeaway as just eat offering 20% off today. Otherwise I do find it expensive. Savoury food is delicious, only not impressed with the chips."

Customer Service and Staff

Pros:

• "Thank you @Hiren Patel and team at Barfia for your outstanding service and mouthwatering dishes at our recent garden party for 150 plus guests."
• "Amazing staff, very nice food. Overall we liked the environment of the restaurant."
• "Customer service is really bad, was not shown out table. Other customers left the shop after not being served at the shop front."
• "The customer service was great, very friendly and helpful."
• "Great food, great service, very friendly staff. Food is fresh and delicious."
• "I would like to thank Hiren from Barfia Harrow for his exceptional customer service and for essentially saving the day!"
• "Super Delicious food, we were larger group and head chef came and ask for our requirement and made it to everyone's taste."
• "We recently purchased barfi from this branch for the birth of our daughter and the service from Surinder was fantastic."

Cons:

• "Customer service is really bad, was not shown out table. Other customers left the shop after not being served at the shop front."
• "Editing my earlier review based on recent experience: The new female staff member of Gujarati origin is sluggish and lousy."
• "Service was quite poor as the restaurant was almost empty when we visited and it took a long time for food to arrive."
• "Went there again yesterday. Cannot adjust the spicyness for children. The service was appalling."
• "Their customer service is non existent and they make personal remarks disguised as a ‘joke’."
• "CUSTOMER SERVICE IS THE MOST RUBBISH I HAVE EVER EXPERIENCED ANYWHERE. THEY THINK TOO HIGHLY OF THEMSELVES AND SPEAK DOWN TO CUSTOMERS."
• "Not the greatest service. Been twice and takes a while to be acknowledged."
• "Fraud person handle this Barfia Northwood branch, Cheated staffs and customers about all."

Price and Value

Pros:

• "I love their sweet and it's quality but this kind of approach is a deterrent to visit them for future for me."
• "The barfi’s from Barfia have got to be the best I’ve ever tried with a wide variety of flavours offered - each unique in their own way!"
• "we did our Grih Pravesh recently inviting friends and family. For the occasion we ordered food from Barfia Northwood. The food delivered was delicious, on time, well packed and warm."
• "I recently visited this amazing vegetarian restaurant and I must say, I was thoroughly impressed."
• "A fantastic Experience from start to finish. The service we received at restaurant was second to none."
• "Visited this amazing restaurant Saturday & wow! Wish i had gone sooner! The food was amazing & very reasonable priced."
• "Good variety on the menu. When looking for vegetarian food with a cheeky glass of cold cobra look no further."
• "I always have fantastic service at Barfia. Staff is very friendly. I have ordered food on my birthday party for 35 people."

Cons:

• "I bought fresh Kaju Katli. 16 pieces for £9. It was a disappointment."
• "They are con artists!!! I asked for 250 gms of jalebi when I walked in this shop. The man who was serving said that there was already a packed box on the counter for £3.49."
• "Over priced. Terrible chips, not worth paying for. Rest of food ok but not worth the extortionate pricing."
• "Unfortunately food was horrible & have to give a 2 * rating. Vada pav was a disaster & taste was horrible."
• "Absolute waste of money, had to throw the bhajia’s away as clearly had been double fried and tasted stale."
• "I bought a lunchtime tiffin today and it was aweful. The 3 vegetarian dishes were stale and tasted aweful - worst of all they were SWEET?!!"
• "Ordered food via deliveroo and mentioned to make it mild. veg makhanwala so spicy almost unedible."
• "I spent £22.00 today! The dishes were revolting - the chola butura and bhajias. They really don’t care about what they are serving."

Ambiance and Setting

Pros:

• "Amazing staff, very nice food. Overall we liked the environment of the restaurant. Staff is very friendly."
• "I will always come here now°° travelled from London and very satisfied !! It's pure North Indian taste with loads of flavour."
• "I recently visited this amazing vegetarian restaurant and I must say, I was thoroughly impressed."
• "A fantastic Experience from start to finish. The service we received at restaurant was second to none."
• "Visited this amazing restaurant Saturday & wow! Wish i had gone sooner! The food was amazing & very reasonable priced."
• "Good variety on the menu. When looking for vegetarian food with a cheeky glass of cold cobra look no further."
• "The snacks are very good. I recommend bread pakoda and Chinese bhel. Tea is also very good."
• "I always have fantastic service at Barfia. Staff is very friendly. I have ordered food on my birthday party for 35 people."

Cons:

• "Service was quite poor as the restaurant was almost empty when we visited and it took a long time for food to arrive."
• "Went there again yesterday. Cannot adjust the spicyness for children. The service was appalling."
• "Restaurant itself is called swaadelicious... They also sell Barfia treats as well as other Indian snacks /sundries and sweets."
• "It’s a great experience. The ambiance is very welcoming and charming. Amazing sweet, food and service."
• "Had a delicious meal at Swadilicious - I was pleasantly surprised by the food, the paneer, crispy corn and mogo was incredible."
• "We had a wonderful evening with friends....v welcoming vibe and friendly staff, food was excellent 👍."
• "The restaurant is very strange with its Barfia counter and a normal shop door meaning it was always cold and felt more like a take away."
• "Came for chai waited half an hour, ran out of cups the staff informed and then gave hot tea in plastic milk shake cups. Not acceptable."