Address: 121 Dumbarton Rd, Glasgow, G11 6PR, United Kingdom
Rating: 4.2
based on 170 reviews.
Food Quality
Pros:
"The beef with ginger and spring onion was saucy, tender and delicious."
"Very tasty food and quick service - recommend the pot stickers over the boiled dumplings and the Char Siu Steamed Bun."
"Unreal food, the chicken dumplings are simply amazing you have to try it."
"Dumplings are incredible and I advise you get a portion with whatever main you order."
"The titular dumplings are by far the best I have ever tasted."
"The dumplings were our favourite - the outside was crispy and the inside was filled generously and very juicy."
"Everything you order is done really well and the dumplings are a must!"
Cons:
"Food was good, but the dumplings were a bit cold."
"Moreover the taste is bad."
"The food is loaded with MSG and is very very salty."
"No where near authentic, all the people reviews about how authentic it is clearly haven’t been to China."
"Tastes cheaper and gloopier than before."
"The mabo tofu DID NOT have any tofu at all."
"The dumplings were kinda burnt in patches, tasted bland and meh."
Service
Pros:
"Today was the first time I visited this restaurant and found the staff to be friendly."
"The staff are always very welcoming, helpful and friendly and the service is unbelievably fast."
"It's comfortable, welcoming and delicious...the staff were very nice and gave us lots of time to decide what we wanted without pestering us."
"Quick service, went to the counter, ordered and paid. Food was out quickly."
"The place is run by fast but friendly staff who are very talkative."
"The staff were lovely and accommodating, the order was made very quickly and the pot stickers were as fantastic as I remember."
"Charming waitress service. Very eager to please visitors to the city."
Cons:
"Rude service. The reviews are true and should have known after I had heard people saying it had went downhill."
"Unfortunately the customer service has nose-dived. Rude and unwelcoming."
"Rude and racist customer service, I highly recommend you don’t step in this place."
"The older lady who 'served' us had a stinking attitude on her and was just outright horrible."
"Appalling Customer Service."
"The service attitude was extremely poor."
"The service sucks here."
Atmosphere & Comfort
Pros:
"Back first time since the lockdown and we were very impressed with how well this little place has met the requirements and restrictions."
"The restaurant has a great and intimate atmosphere."
"When I walked into Dumpling Monkey I was greeted and immediately felt settled."
"It is a small space with gorgeous upside down oriental umbrellas on the ceiling."
"Feels very comfortable with a nice atmosphere."
"Beautiful people, impeccable service, fantastic food, this place is full of hustle and bustle and a welcoming atmosphere."
"I'm so in love with this place, whenever someone is visiting me in Glasgow is our go-to place."
Cons:
"The restaurant is also cold because they don't bother with heating (or its broken) and sitting near the doorway meant we frequently got a face-full of cold air."
"The place is not up to the food, it's small, super cold inside, absolutely not welcoming."
"Really busy.. take away inside beside seated customers no very nice if you are at the table next too the till or people standing next too you're table while you are eating."
"We were seated next to the door and because of the door being constantly opened (by customers and staff), we were feeling really cold."
"The interior could do with a little refresh to keep up with the constant flow of customers (comfier seats would be nice), and I had the entire meal with my jacket on so maybe some heating!"
"Only downside is it's small and usually very busy, you will likely have to sit in very close proximity to people talking absolute nonsense in a Glasgow uni accent."
"We were refused by this restaurant!!! Because we had a stroller with us."
Value
Pros:
"The food is reasonably priced and the portions are really decent."
"Incredibly affordable and great quality."
"Prices are extremely reasonable even for students."
"If you want a quick bite, a plate of 10 dumplings and a bowl of congee will set you back about 5 minutes and £7."
"The prices are pretty cheap that's also good."
"They do great lunch trays for under a fiver and give you a ton of food!"
"Today I opted for the Char Sui pork and rice, with a side of tea eggs and chicken dumplings, including a bottle of water it came to £11, total bargain."
Cons:
"I don’t expect to pay premium for cold food."
"To top it off they have also increased the prices to around £8 for just a rice. You can get cheaper in London."
"The portions were over generous (rice could have served 2-3) so some of my overpriced eat in meal was wasted."
"Despite paying 4.20 for the dumplings and 7.50 for the noodles, I felt like the biggest loser today and got totally scammed."
"Can't fault the lunch time meal price but honestly not worth it."
"The selection of drinks however, is great. Despite that though, many are subpar and not worth the money."
"Too expensive! Overrated."
Management & Policy
Pros:
"I especially love that I can ask for an unconventional bubble tea (not on the menu) and it'll be made for me without question."
"The once crossed place now has spaced the tables out and has clear markings on the floor."
"I can proudly say that Dumpling Monkey is genuinely my favourite Chinese food."
Cons:
"No positive comments specifically addressing management."
"I wouldn't order from here. It doesn't matter if you order through uber or online the order is always wrong and they usually do not want to offer a refund it's a 'refund on future meal' which is never honoured."
"We ordered a delivery on uber eats. The eta was around 40 minutes, two hours later we were still waiting."
"No positive comments specifically addressing delivery/takeaway service."
"Refuse to take orders over the phone insisting we need to order on just eat."
"When we asked to take away the leftovers, they said we needed to pay for the bag."