Lebanese Grill Reviews Summary

Food Quality

Pros:

• "Good tasty done. Especially chicken one. Very moist and juicy."
• "Very nice grilled food plus their shawarma."
• "great food trust worthy owners, burgers are something else, very succulent with a variety of different twists to it from pineapple to beans in your burgers many different things plus the Lebanese shawarma and kebabs."
• "The food here tastes greats, especially the chicken options and the portion sizes are incredibly generous especially for the price."
• "The kebabs and various grills we ordered were succulent."
• "Delicious food."
• "Best grilled chicken and shawarma...Good for takeaway...good taste and flavour."

Cons:

• "Rubbish overrated grease bucket of a takeaway! Please avoid!"
• "The lamb doner tastes quite bad now and they cut the pieces way too big and its often burnt."
• "Probably one of the worst grills I've been to in London! Chips were over fried, the mixed grill was overdone and the dinner was dry... came away a little disappointed."
• "World wars shawarma I had very dirty and No Hygenic guy drop the spoon on the floor picked up Not even clean and he use the spoon again I reckon it should be shot down by the council and lamb was raw."
• "Absolutely rip off, £10 pile of chips on top black garnish with few over cooked chewy rashes of chicken and lamb."
• "The meat was left on the grill for too long making it so charred that it was impossible to eat it and dry."
• "The most disgusting place. Stale and food not cooked properly."

Service

Pros:

• "The staff were friendly with a nice smile as well."
• "Absolutely fantastic. Really busy and the staff make no mistakes."
• "Always a blessing... they have also just newly refurbished the whole dining area."
• "I travel to Slough from Tunbridge Wells Kent, I love this place. The food, especially the chicken shawarma. Would recommend to anyone."
• "Excellent service had an item missing they resolved it straight away. Very professional and kind people."
• "Within 10 minutes the food was at my door as per order."
• "Always great food, great value and friendly staff!"

Cons:

• "Order was cancelled with no reason 45 minutes after it was supposed to have arrived."
• "AVOID!! WORSE SERVICE EVER!"
• "disgusting behaviour service always missing something in the food."
• "When I commented on his behavior he became aggressive to me and started shouting that he wasn't rude and told me he won't serve me."
• "Very poor customer service 💩💩💩 Staff So Horrible Attitude😪😪😪"
• "Horrible people serving. Talk to you with so much attitude unbelievable how they are still open."
• "Worst customer service i have ever experienced in my life."

Hygiene

Pros:

• "The level of hygiene was very good and the food was very fresh."
• "Above average hygiene for a takeaway type place."
• "Nice clean takeaway with decent eating in area."
• "Other than that the taste, hygiene, sauces are all excellent."

Cons:

• "Saw 3 Cockroaches partying around, absolute awful and shocking."
• "Cleanliness of the shop also is a major area of concern..."
• "Their hygiene is not up to standard and washing Their hands if they come to the front of the shop and touch things Their, when they go back and start making the food again they do not wash their hands."
• "The worst place to eat something. The flies are in the salads and on the meat."

Value

Pros:

• "The portion sizes are enormous so value for money high."
• "Bought large chicken shawarma and it was good portion for two persons for quick bite."
• "The food is tastes good, very good quantity, fair price."
• "The menu covers all bases, great selection and good value for money."

Cons:

• "Since the price increase it has become a less viable option considering the other places in the area."
• "Food overpriced, sometimes a little bland, nothing special."
• "Poor value for money, flavour wise there is nothing amazing, bland meat."
• "London prices for average food quality and no table service."