Evan Evans Tours Reviews Summary

Category: Tour operator London

Address: 258 Vauxhall Bridge Rd, London, SW1V 1BS, United Kingdom

Phone: +442079328385

Rating: 4.4
based on 893 reviews.

Time Management

Pros:

  • "We spent just over an hour at each location, so the day was rushed but it was also exactly the snippet we wanted while we holidayed briefly in London!"
  • "Simon was the best tour guide ever! He was super friendly, cute, witty, and personable, and answered all of our questions about Stonehenge."
  • "They were on time and very organized."
  • "Simon's time keeping was the best! He made it very clear from the start how we'd be able to make the most of our day by being on time."
  • "The whole day ran smoothly and on time."
  • "Simon was upfront about the schedule. I loved this, we knew what to expect."
  • "Expectations were set from the beginning that in order to get through the day we needed to stay on time, which I appreciated."

Cons:

  • "NOT enough TIME. I have a picture when we entered the castle at 10:19 am. We left castle at 11:05 but the walk back is confusing and LONG."
  • "It can feel a bit rush if you want to take your time and consume the whole experience slowly."
  • "The only downside is you have to rush! You won’t get enough time to explore."
  • "The visit to Windsor gives you little or no time to visit the castle."
  • "Unfortunately, they were not flexible with time at all, and we ended up leaving a couple of people behind at Windsor Castle."
  • "Once again, the place was packed and were only given less than hour to roam around."
  • "Each sight had less than an hour for spending time there."

Tour Guides

Pros:

  • "Oliver is very knowledgable and humorous, and he's also very considerate."
  • "Crissy was a knowledgeable and friendly tour guide. Alex was a prompt and professional driver."
  • "Simon was the best tour guide ever! He was super friendly, cute, witty, and personable, and answered all of our questions about Stonehenge."
  • "Our tour guide Sacha was the absolute best! She is energetic, knowledgeable, and engaging."
  • "Rowan was the best guide. She was so knowledgeable of the area and tour but, on top of that, she was funny."
  • "Our guide Simon was fabulous! He was comedic, took great care of his guests, full of knowledge of local history."
  • "Simon is absolutely fantastic! He set proper expectations right up front and provided excellent commentary throughout the day."

Cons:

  • "Tour guiding isn't about bombarding information, it's a form of storytelling and she was no storyteller."
  • "Once piece that I didn't like was how Simon said several negative things about Stonehenge."
  • "Most of why I WOULD NOT recommend is because of our tour guide- Andy."
  • "He was impatient and acted like a grumpy old men as well, would not recommend him."
  • "Our tour guide told us about her accent and NOT enough about easiest way to return to the bus!!!! Terrible."
  • "Had a traumatising experience with this rude tour guide Simon today 4 January 2024 for our Windsor, Stonehedge and Bath Tour."
  • "The worst tour experience I have ever had. First, the tour guide Sasha was late to guide the tour."

Transportation and Comfort

Pros:

  • "The coach was very clean inside and outside."
  • "The bus we travelled on was very comfortable and was driven brilliantly by our pilot for the day."
  • "The bus is very comfy and clean, it has WiFi, we loved it."
  • "Our driver, Maria, was kind, too."
  • "Ashley drove through small roads in wet conditions and we felt 100% safe."
  • "Moses our bus driver was great, I am always appreciative of someone who takes the safety of his passengers seriously."
  • "The bus was clean and in well shape."

Cons:

  • "The company advertises itself with official Harry Potter buses but it was a plain white bus, deceptive."
  • "We were told there would be USB charging on the bus and the WiFi - there were none."
  • "There was no Wi-Fi as advertised, when I asked the tour guide, she advised they were short on the devices and we would not have any throughout our trip."
  • "This tour would have been 5 stars BUT the air conditioning on the bus was not working properly and it was uncomfortably warm."
  • "Our bus was 2 hours late leaving London (and when it arrived the bus was completely dirty and unkempt)."
  • "The bus left without us which resulted in a shuttle bus, a train during peak hours, and a tube when reaching London."
  • "Everything bad: ... This is the worst Thing ever ... ON THE RIDE BACK THE BUS RAN OUT OF GAS."

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