Address: 258 Vauxhall Bridge Rd, London, SW1V 1BS, United Kingdom
Phone: +442079328385
Rating: 4.4
based on 893 reviews.
Time Management
Pros:
"We spent just over an hour at each location, so the day was rushed but it was also exactly the snippet we wanted while we holidayed briefly in London!"
"Simon was the best tour guide ever! He was super friendly, cute, witty, and personable, and answered all of our questions about Stonehenge."
"They were on time and very organized."
"Simon's time keeping was the best! He made it very clear from the start how we'd be able to make the most of our day by being on time."
"The whole day ran smoothly and on time."
"Simon was upfront about the schedule. I loved this, we knew what to expect."
"Expectations were set from the beginning that in order to get through the day we needed to stay on time, which I appreciated."
Cons:
"NOT enough TIME. I have a picture when we entered the castle at 10:19 am. We left castle at 11:05 but the walk back is confusing and LONG."
"It can feel a bit rush if you want to take your time and consume the whole experience slowly."
"The only downside is you have to rush! You won’t get enough time to explore."
"The visit to Windsor gives you little or no time to visit the castle."
"Unfortunately, they were not flexible with time at all, and we ended up leaving a couple of people behind at Windsor Castle."
"Once again, the place was packed and were only given less than hour to roam around."
"Each sight had less than an hour for spending time there."
Tour Guides
Pros:
"Oliver is very knowledgable and humorous, and he's also very considerate."
"Crissy was a knowledgeable and friendly tour guide. Alex was a prompt and professional driver."
"Simon was the best tour guide ever! He was super friendly, cute, witty, and personable, and answered all of our questions about Stonehenge."
"Our tour guide Sacha was the absolute best! She is energetic, knowledgeable, and engaging."
"Rowan was the best guide. She was so knowledgeable of the area and tour but, on top of that, she was funny."
"Our guide Simon was fabulous! He was comedic, took great care of his guests, full of knowledge of local history."
"Simon is absolutely fantastic! He set proper expectations right up front and provided excellent commentary throughout the day."
Cons:
"Tour guiding isn't about bombarding information, it's a form of storytelling and she was no storyteller."
"Once piece that I didn't like was how Simon said several negative things about Stonehenge."
"Most of why I WOULD NOT recommend is because of our tour guide- Andy."
"He was impatient and acted like a grumpy old men as well, would not recommend him."
"Our tour guide told us about her accent and NOT enough about easiest way to return to the bus!!!! Terrible."
"Had a traumatising experience with this rude tour guide Simon today 4 January 2024 for our Windsor, Stonehedge and Bath Tour."
"The worst tour experience I have ever had. First, the tour guide Sasha was late to guide the tour."
Transportation and Comfort
Pros:
"The coach was very clean inside and outside."
"The bus we travelled on was very comfortable and was driven brilliantly by our pilot for the day."
"The bus is very comfy and clean, it has WiFi, we loved it."
"Our driver, Maria, was kind, too."
"Ashley drove through small roads in wet conditions and we felt 100% safe."
"Moses our bus driver was great, I am always appreciative of someone who takes the safety of his passengers seriously."
"The bus was clean and in well shape."
Cons:
"The company advertises itself with official Harry Potter buses but it was a plain white bus, deceptive."
"We were told there would be USB charging on the bus and the WiFi - there were none."
"There was no Wi-Fi as advertised, when I asked the tour guide, she advised they were short on the devices and we would not have any throughout our trip."
"This tour would have been 5 stars BUT the air conditioning on the bus was not working properly and it was uncomfortably warm."
"Our bus was 2 hours late leaving London (and when it arrived the bus was completely dirty and unkempt)."
"The bus left without us which resulted in a shuttle bus, a train during peak hours, and a tube when reaching London."
"Everything bad: ... This is the worst Thing ever ... ON THE RIDE BACK THE BUS RAN OUT OF GAS."