Intro Travel Reviews Summary

Tour Experience and Itinerary

Pros:

• "The itinerary was well planned, and the group felt like a family immediately."
• "The trip had a great mix of activities and free time."
• "One of the greatest experiences of my life!"
• "Just finished the 13 day Japan Adventure and I’m so sad to be leaving! I had the absolute best time with the group."
• "You still had plenty of free time to do your own thing."
• "This tour allows you to experience every aspect of Vietnamese life, from cooking, fishing, over night trains to cycling through rice fields."
• "I loved everything about the trip including the choice of islands/cities, accommodation, restaurants, and excursions!"
• "The itinerary was a great mix of activities and plenty of free time to enjoy the beautiful scenery."

Cons:

• "Not being in sanitary accommodation with decent food and not being able to shower for 3 days was certainly not expected for the price we paid."
• "It was incredibly overbooked with 28 people which is way over what it says on the website."
• "The hostel on the first and last night of the tour is extremely unorganised."

Group Leaders and Guides

Pros:

• "Our tour leader Tamara was a rockstar and honestly the best group leader I’ve ever experienced."
• "Our group leader Rachel was amazing!!! So informative and made the trip so fun and stress free."
• "Our tour guide was so passionate about showing us the real Vietnam."
• "Our tour leader Tamara was absolutely fantastic."
• "Anna has been so helpful on the tour, she's more of a friend than a guide."
• "Our tour leader Marek. Everything was so well organised and everyone felt included."
• "Our group leader Nick was fantastic. He was great at communicating before the trip started and during the trip was so welcoming and friendly."
• "Lauren, our Vietnam leader, has been a great group leader providing support, knowledge and also being super cool and fun."

Cons:

• "When asking to leave the trip and receive a refund we were encouraged to stay by the management but our group leader continued bullying and making snide comments."
• "It was apparent that our group leader Tamara had little knowledge of the local culture and she was disorganized."
• "Our group leader Tamara complained about how much Intro travel paid her to lead the tours."

Accommodation and Facilities

Pros:

• "Each stop had great accommodation, amazing food, and loads of fun activities."
• "The hotels we stayed in and restaurants we visit were at such a great standard."
• "The accommodation and food on the trip are excellent and they are of a massively high standard."
• "The accommodations were all conveniently located so you could easily just walk to town/shops."
• "The privately owned Villa in Lovina was absolutely stunning and a great place for some chill time."
• "All accommodations were clean, had basic amenities, and the staff were lovely."
• "The hotels were all so unique and could not fault at all."
• "Spalato was a great boat with a fabulous crew."

Cons:

• "Not being in sanitary accommodation with decent food and not being able to shower for 3 days."
• "The hostel is extremely unorganised so you have to be prepared to be in rooms with randoms and get very little sleep."