Address: 423 Leatherhead Rd, Chessington, KT9 2NQ, United Kingdom
Phone: +441372738051
Rating: 4.3
based on 391 reviews.
Service
Pros:
"The most welcoming lady as I approached the bar I was provided fantastic service from my amazing servers Luke, chris, and grace who wherr quick to help whenever it was needed."
"You can tell the restaurant was well managed as all staff were great, atmosphere was good in there and generally a great environment."
"Chris showed us to our table and was very helpful throughout the evening."
"Staff seemed to really care about the experience that was provided."
"Great pub with a lovely atmosphere - staff were very attentive and Abbie was great, regularly checking in and making sure we had everything we needed whilst giving some special attention to our dog."
"Service truly outstanding - they were very friendly, helpful, went above and beyond."
"The staff were attentive and friendly."
Cons:
"Although very short staffed the service was reasonable."
"The place was very busy and you could see the workers were understaffed."
"Communication about the wait was poor and we felt ignored."
"We came for what we thought would be a special Easter Sunday lunch and left severely disappointed."
"I overheard staff frustrated that management left them understaffed and left early, which you could clearly see. Unfair to the chef and staff."
"The young lady server wasn’t aware of the menu detail."
"Drinks and a dessert were missed and had to reorder the drinks."
Food Quality
Pros:
"Family and I had a very nice roast dinner... great value for money at just £5 for their main and only £1 for their dessert."
"Food was lovely and well priced especially after being Chessington world of adventure."
"Excellent food on a varied menu and a good range of drinks to walk it down."
"The food was hot and freshly prepared."
"The food was lovely, good portions, nice options, and not overpriced, also served without delay!"
"The food was amazing, the service was excellent and we all enjoyed a relaxing evening."
"The food was delicious and well priced."
Cons:
"The food was thrown onto the plates and the vegetables were so overcooked, they were mash."
"Food: DISAPPOINTING."
"Food was mediocre, portions tiny."
"The roasts seemed very overpriced for the basic food we were served."
"I ordered the crayfish and crab linguinie. It only had small prawns, no sign of crab or crayfish."
"Unfortunately our mains were extremely poor."
"The food was very disappointing, we order the house special hamburger and king prawns with scallops."
Ambiance
Pros:
"There is a garden which allows dogs, free parking and free wi-fi, all a great bonus."
"Nice venue, although the interior is starting to look a little tired."
"A lovely example of a welcoming pub with a good rang of beers and food."
"Nice pub, lovely atmosphere."
"The atmosphere was very cosy and warm, perfect for a winters Sunday afternoon."
"Lovely well decorated vintage pub with nice, well presented tables and a real fire."
"Have a garden area which is lovely during the good weather."
Cons:
"The pub was over crowded and felt cramped."
"This used to be a nice place to eat. Now, it’s overpriced basic food with terrible service."
"The place was cold! The radiators were only luke warm when we arrived and were cold by 8pm."
"We kept our coats on to keep warm."
"We sat in 3 separate places and each was cold and draughty."
"The restaurant area was filthy, with food squashed into the carpet."