Nine Lounge Reviews Summary

Food Quality

Pros:

• "Food was of great quality."
• "The lamb chops were SOOOOOO GOOD!!! I like my meat medium well done and it was well done to perfection."
• "Food was amazing. Our server Evindar was extremely attentive and suggested the lamb chops which were a great choice."
• "Food is so tasty and love the drinks."
• "The food flavours were divine! The Lamb Bao Buns were full of flavour."
• "Food was good too. Do wish that the lamb chop albeit delicious were bigger."
• "Lets start with the food, i got the beef dumplings which were very good."
• "The food, aesthetics and customer service were outstanding! You can't fault their lamb chops, bao buns and salmon."

Cons:

• "Unfortunately all of our dishes were served cold and we only found the wagyu skewers to be flavourful."
• "We found the food was okay. It wasn't great but it wasn't terrible either."
• "The food however is not okay, I expected a lot more flavour and quality for the price."
• "The portions were tiny which for the price is just not justified."
• "The main course was lamb chops which i barely ate as it was so fatty and cold."
• "The menu isn’t very big either so you’d think the few options they have they would’ve perfected but no."
• "The food was mediocre and the service was slow. They didn't seem to have put much work into the flavor."
• "The food was not very good. The menu isn’t very big either so you’d think the few options they have they would’ve perfected but no."

Service

Pros:

• "Service is great, Hussein was very helpful and polite!"
• "Staff were attentive and friendly and helpful."
• "Nine Lounge is my favourite restaurant in Greenwich. Staff have excellent customer service."
• "The impeccable service, coupled with the friendly and accommodating staff made it truly memorable."
• "Massive shoutout to Zena and Zel, who went out of their way for me and my friend."
• "Lovely panoramic views of the city - supposed to get busy on the weekend. We came on a weekday and had a nice atmosphere."
• "Had a really lovely evening at NINE tonight. Fantastic views, tasty food and amazing decor. Staff were friendly and attentive."
• "The service was great. The staffs were super helpful, attentive and knowledgeable."

Cons:

• "The service was alright and the music was quite loud."
• "The service was quite confusing with elements of great service mixed with confusion about their cloakroom, cutlery and drinks."
• "The service was so bad! As soon as arrived to the restaurant, we got told we need to make an order on our food and drinks."
• "Service was very poor. Not one person came over to us to ask if we were ok or wanted anything."
• "The service was lacking, and the promised sense of luxury was not evident."
• "Service was outstanding. Very attentive. Very much to detail."
• "Poor service it seemed as though the staff were desperate to go home also took a while for us to be seated."
• "The service was so bad! As soon as arrived to the restaurant, we got told we need to make an order on our food and drinks."

Ambience and Decor

Pros:

• "Ambience did leave a bit to be desired, due to the volume of the music."
• "The decor of the place was simply adorable, giving off the perfect date night vibes and a classy feel."
• "I wanted a nice view and good food—something exciting."
• "The decor was very nice, dark atmosphere with rich accents and had a well co-ordinated aesthetic."
• "Ambience was amazing, brilliant view and good decoration."
• "The atmosphere is great and the staff are really nice and friendly."
• "The decor was great and instagrammable."
• "Gorgeous lounge perfect for a birthday, anniversary or special occasion!"

Cons:

• "The view was very nice and the seating is comfortable. The restaurant style is very unique and eye catching, but the prices and food quality just didn’t line up in our opinion."
• "Very small inside, can’t move and nowhere to take a nice picture as very dark setting including a dark toilet."
• "The entrance is very confusing and looks quite run down creating your first impression."
• "Service was a little slow and there are no sides on the menu."
• "The atmosphere was ruined by the loud music, making conversation difficult."
• "The place looked lovely, but is quite small and if you don’t like that smoky smell/shisha then be warned."
• "It was enough to provide music to the whole venue, but if you were sat next to it you wouldn't be able to hear yourself think."
• "The atmosphere is great with urban music playing in the background it does get very busy in the evening so I would recommend to book."