VQ Chelsea Reviews Summary

Food Quality

Pros:

• "The food is delicious, fresh and hot."
• "Food tasted freshly cooked. Very yummy!"
• "The burger meat is excellent."
• "The food was very tasty and I see some good prouvement in that place."
• "Food was on point!!! very tasty compliments to the Chef."
• "The sausage sandwich was really tasty and couldn’t have been more packed full of sausage."
• "The pancakes with berries and nutella. Very delicious and good value for money."

Cons:

• "Club sandwich was thrown together, chicken was dry, bacon dry, no butter, no mayo, barely toasted bread."
• "The food was dry like it came out of a microwave."
• "Since when you send unmelted mac&cheese and the tronc of the mushroom in my burger disgusting!"
• "Nothing here is fresh. Everything comes from frozen and that's very clear in the quality of the food."
• "Burger was cold, over cooked and dry."
• "The omlettes were burned and tasteless, the pancakes were al dente and chewy."
• "The fish and chips was so disgusting we had it removed from our bill."

Service

Pros:

• "The staff were attentive."
• "Our waitress, Yael, was friendly and attentive."
• "The duty manager was excellent when we ate there: knowledgeable and attentive."
• "The service was very attentive and welcoming."
• "The staff is kind and helpful, great manners."
• "The staff was very friendly and met our every request."
• "Staff is always very attentive and the food is absolutely delicious."

Cons:

• "Tables were very tight, which was a bit uncomfortable."
• "Staff seem constantly busy so getting their attention to place an order isn't fun."
• "Everyone seems confused. They’ll take 10 minutes to give you the menu because they literally forget you’re even there."
• "When I asked the waiter if I could order he told me it’s not such a big deal he has a whole restaurant to serve and rolled his eyes at me."
• "Incompetent staff, completely unqualified."
• "The service here is absolutely shocking."
• "My server was outside smoking whilst I was waiting for her to bring me the bill (for about 15 minutes)."

Value

Pros:

• "The price of the food was pretty good too."
• "Everything seemed to be at a very reasonable price."
• "Good size and good value - went down a treat."
• "Very delicious and good value for money."