The Whitehart Restaurant Reviews Summary

Food

Pros:

• "Food was delicious and kept coming."
• "Food was great but took a long time to arrive."
• "The occasion was marked by a delectable buffet, showcasing an array of Nigerian delicacies."
• "The food was great when it eventually arrived."
• "The food was served beautifully and the staff were very helpful in describing all the different foods."

Cons:

• "The food came it was horrible, I ordered vegetables stew, it was black and cooked a month ago."
• "We paid a deposit to use the VIP area for a surprise party last Saturday. Although they had a fire, they kept telling us that they were waiting for the health and safety report."
• "The starters - Asun and Suya were delicious and on point. The fish and fried yam and plantain were ok, but the sauce had an overpowering raw gingery taste to it - wasn't too nice."
• "The food was nothing to write home about, we asked for beef we were served bones, the egusi soup was watery and salty, salad was poorly served with no cream, fish was over fried too dry for consumption."
• "The food is superb 9/10 but the cow foot is always hard it is never soft you can barely take a bite let alone chew it."

Service

Pros:

• "Service was brilliant, music was to my taste."
• "Service was excellent staff approachable and attentive."
• "Staff were friendly and always willing to help."
• "The customer service was terrible and the manager if you can even call her that just watched."
• "The atmosphere and decor are tasteful, the waitress are polite but overstretched."

Cons:

• "The service was poor, cos they are short staff. Our meal was delayed for over 55 minutes."
• "They are unhygienic and the restaurant owner looks extremely unhealthy. She was significantly rude and dismissive and has bad manners."
• "The staff looked tired and unhappy."
• "The Place looks Nice, but the Service and the Food does not MATCH, the only thing I like in the Nigeria menu is Asun and Egusi, and it was not FRESH."
• "My review is very honest. I’ve ordered take away three times. The first time I was told 20 minutes wait. which ended up being 30minutes for Jollof and chicken."

Atmosphere

Pros:

• "The Whitehart restaurant in Erith, London, proved to be an absolute delight."
• "The atmosphere is okay."
• "Went to Whitehart Restaurant for the first time. The food was great."
• "It's is so pleasing that the owners of this restaurant have provided what is so lacking in a lot of Nigeria restaurants: A clean, inviting and classy environment."
• "I was seated in the fine dining space in the lower ground floor and was awed by the decor and space."

Cons:

• "Though the toilet could be better, at least for the price they charge."
• "The atmosphere wasn’t relaxing. The music wasn’t excellent for the day because it’s was prerecorded and it’s was started still about 11:00pm when the shop will be closing at 12:30am - so it’s was boring."
• "The atmosphere and decor was very polished and to a high standard."
• "The atmosphere and decor are tasteful, the waitress are polite but overstretched. However, the service is poor and they are unable to carter for large numbers."
• "The food was decent, however, the waiting time was terrible, was told my food will be ready in 30 mins, it took 1.5 hours instead for it to come out."