Address: 611 King's Rd, London, SW6 2EL, United Kingdom
Phone: +442077362934
Rating: 4.7
based on 125 reviews.
Customer Service
Pros:
"The friendliest staff makes it a pleasure to browse around."
"Was dealt by a very extremely knowledgeable and friendly member of staff (Glyn Anderson)."
"The staff are incredibly friendly here and the showroom is awesome!"
"This dealership demonstrates an absolute professionalism."
"Outstandingly good customer service, they are prepared to listen to what you want and don't try to shove upgrades down your throat every 3 seconds."
"The staff even though they were busy doing work on their computers were happy to offer their service at a moments notice."
"Such a welcoming dealership, the people are extremely helpful and nice."
Cons:
"I won't be going back, that's for sure."
"Having bought a new Sportster from here a year ago, I've had constant problems both with the machine and the staff who sold it to me."
"Feeling pretty unwelcome, I grabbed a couple Ts, promptly paid and moved on."
"Really disappointing. Relatively new to biking and feel like they tried to take advantage of my lack of knowledge."
"Rob, thanks to the Parts team and Warranty manager at Warrs, you just lost a loyal customer who has been with Warrs for 21 years."
"The saleswoman on the upper floor seemed very unfriendly, it seemed like she was displeased by all the questions we were asking her."
"Although the shop was nice, the staff couldn't have been any less friendly."
Product & Selection
Pros:
"With a vast array of bikes to look at, it was nice to see in the corner, some classic bikes dating back to the 1910's."
"There's a lot of good stuff for you and your bike."
"Had a great experience at Warr's boutique during my trip to London, great collection of original harley davidson products, accessories, merchandise & safety gears."
"The apparel section upstairs offer a nice selection of dealer specific patches, pins and of course t shirts of which I could not resist."
"Great selection of bikes."
"Europe's Oldest Harley Dealership. Wide selection of clothing to which was the prime reason for my visit."
"The merchandise and London souvenirs area is filled with great London t-shirts and clothing for bikers!"
Cons:
"Life with a Harley is worse than life dreaming about a Harley, as the core product is fundamentally inferior in all counts but looks."
"Not a huge selection of bikes or clothing etc, typical Harley prices."
"The selection was very small on women’s clothing and men’s T-shirt’s guess I’ll be ordering online."
"Good choice of bikes, none of which are ever available when you want 'em."
"We were a bit disappointed, as it's quite small and lacking in merchandise."
"The prices were ridiculous, about £37 for a tshirt and £17 for a printed jar."
"Although the shop was nice, the staff couldn't have been any less friendly."
Price & Value
Pros:
"Bought my new FXLRST El Diablo from Dan, great service and nothing too much trouble. Paid list price not inflated U.S. prices for my limited machine."
"2022 BRAND NEW 114 STREET BOB. Ordered and paid Tuesday delivered same Thursday unregistered as I requested to wait until march for new 23 plate. £12995 OTR AND DELIVERED*****WOW!*****"
"Josh made this such a great experience. Went above and beyond to make sure I got a better deal on my finance."
Cons:
"Overpriced to the point of extortion, and incompetent to the point of laughter."
"Almost £450 for a service!?!?!?!?!?And it CAN NOT be done when I want it?!?!?!"
"Quoting for over £2k of work that when I went to a local garage they came back with £550 quote."
"The prices were ridiculous, about £37 for a tshirt and £17 for a printed jar."
"So they're either entirely incompetent, or just deceive their way to maximise revenues; or both."
"Trying to con an enthusiastic new rider is pretty low in my book."
Experience & Atmosphere
Pros:
"Went to London a dream come true for me we’ve been Harley riders since the 70’s the number one thing I wanted to do was visit the famous store but unforeseen circumstances made us be really late to the store in which we only had 3 minutes to grab what we wanted before the machines shut down."
"My first time in a Harley Davidson Shop, the experience was amazing, the staff make you to feel like you are one of them."
"Visiting London had to visit Warr's of London! What a dealership."
"We very warmly welcomed and immediately offered drinks."
"I cant wait to go back and place my order and would highly recommend Warrs for buying a bike, accesories or gifts or even to visit and see the awesome museum."
"The epicentre of Harleydom - great premises, great range of stunning new and used bikes - a fabulous display of vintage Harleys."
"It was an amazing visit to Warrs and I am already looking forward to a return visit!"