Category: Car repair and maintenance service London
Address: PLEASE PHONE TO BOOK, 29 Commercial Rd, London N18 1TP, United Kingdom
Phone: +447845594197
Rating: 5.0
based on 126 reviews.
Quality of Work
Pros:
"I am very impressed by the standard of work and the fantastic communication that I have received."
"A very honest and genuine tradesman and always goes over and above to help his customers."
"The service was top class and the work carried out was magician level!"
"Very professional and flawless job, can't recommend Frank enough."
"The wheel will undergo full paint soon, and I may leave some more photos once completed."
"Restored my wheels and now am enjoying my ride again. Very highly recommend."
"Absolutely over the moon with the service provided and the work Frank did today; a very friendly, helpful chap who is obviously an expert at what he does."
"Excellent work. Frank clearly is a master of his craft."
"Used Franks services to repair multiple cracks on two different 20” alloys... and they have remained solid ever since, even over the most aggressive and unexpected London potholes I’ve driven over at speed."
Cons:
"I got my alloys surface refurbished and asked Frank to look out for buckles especially front alloys... Steering vibration at 60+ mph."
"This company spams YouTube comments with links to its website... all their wheels have broken within a day of this company's 'repairs'."
Customer Service
Pros:
"Frank was amazing in his service. Great communication and very polite."
"Frank lovingly restored the modern classic for a seamless finish to my son's pride and joy."
"Very good communication throughout; as he kept me updated all the way up until my bike was ready."
"Fantastic person and amazing at his job. Frank went above and beyond to repair my alloy."
"Excellent and quick experience. Will definitely recommend."
"Frank was Friendly, Fast and Fair. Tons of knowledge, you can really tell he's experienced, gave me great advice regarding my vehicles tyres."
"Super job on my VW Sciroco 19” Lugano wheels... Frank repaired it within an hour great job with speedy timing and very affordable price."
"Really great service from frank! I cracked my stem on my electric scooter and i didn't really have much options to fix it so I contacted frank and he had no problems at all welding it back to normal, you wouldn’t even notice it was cracked beforehand! Super fast job it was done in 30 mins!"
"Really friendly service, just like going to see a friendly neighbour, my 19inch alloy wheel had a small crack which was only discovered when I went to a tyre fitter to see why I was losing pressure."
Cons:
No significant cons related to customer service were noted in the reviews.
Pricing and Value
Pros:
"For the extremely high standard of work, the prices are very, very reasonable."
"Fast service and reasonable price."
"Very professional and flawless job, can't recommend Frank enough."
"Frank's craftsmanship and work ethic was excellent. On top of that he had quick and effective communication, transparent pricing and accommodated my request to do the work to a tight deadline."
"Frank was very professional and very accommodating... Repair done to a very high standard."
"Good honest work from Frank... charged me a fair price."
"Had a slowly deflating tyre due to a crack in the rim. Had a quick response from the company and got the wheel welded and fixed with a day and half and back on the road. Fast response and good customer service and the wheel/ tyre pressure is fine again."
"I really can’t recommend highly enough. Fantastic value for money in terms of quality and price."
Cons:
"The service was good, but I found the price to be a bit high compared to other places I've used in the past."