Ramsgate Tunnels Reviews Summary

Category: Tourist attraction

Address: Marina Esplanade, Ramsgate, CT11 8FH, United Kingdom

Phone: +441843588123

Rating: 4.6
based on 374 reviews.

Tour Experience

Pros:

  • "Really interesting and insightful tour! Videos, imagery, walks - I would highly recommend for anyone to visit (of any age)!"
  • "Brilliant experience and incredible value."
  • "A fascinating experience showing how the people of Ramsgate made it through the war."
  • "The visit is in small groups with a local guide that explains in detail the history, purpose and how people were living underground during the Britain - German war in 1930s."
  • "An absolutely fascinating immersive experience that literally takes you 80 years back in time to WWII."
  • "A truly vintage and historical place."
  • "Amazing tunnels with a fascinating history."

Cons:

  • "Really enjoyed the experience the film at the start was interesting, only thing I feel is missing is the fact not much going on in the tunnel and was very bare."
  • "The tunnels were all the same but nothing visual to get you going. Mostly a well narrated tour but felt like a school trip."
  • "The tour was far too long! It became repetitive - and very cold, even on a hot and sunny day outside."
  • "Not really suitable for young children, although during the war a lot lived there."
  • "People with difficulty walking / standing for 2 hours will find this difficult as there are no resting places along the way you are on your feet the whole time."
  • "I don’t want to be disrespectful in the history and meaning of the tunnels, they were extremely knowledgeable on the history and it is very interesting, however when you have two 6yr olds and a 2 year old with you, it’s not very pleasant experience."
  • "When we went we weren't able to go inside the tunnel. It was blocked due to some beer festivals."

Guides and Staff

Pros:

  • "Our tour guide Colin was fantastic, with superb knowledge and with hints of humour."
  • "Our guide was terrific! He gave a real sense of the atmosphere and well as numerous interesting stories and facts."
  • "Tour Guide was very informative and made the experience fun, but also brought a sense of reality to the historical situation."
  • "Bruce our guide was so knowledgeable and interesting to listen to, learnt many new things he was supported by Gary who also had detailed knowledge of the tunnel’s history."
  • "Our tour guide, Martin, was very knowledgeable and conveyed a lot of information in an accessible way, with Steve adding humour to keep it light."
  • "Our tour guide Tony was very knowledgeable and friendly."
  • "Our guide was brilliant, can't believe they were all volunteers."

Cons:

  • "The tour was rushed, the guides didn't allow my disabled dad to keep up or ensure that I can hear as I am hearing impaired."
  • "Please note that the guides didn't wear face masks."
  • "Had a little difficulty finding the entrance as signage could better but well worth it when we did."
  • "The guide, think his name was Darren, a local from the area was fantastic also, his historical knowledge and also use of telling a story."
  • "Guider was very friendly and obviously experienced guider which made the tour enjoyable."
  • "Our tour guide was quiet fast paced with approx 25 ppl on the tour but a lot of ground was covered."
  • "It would take a strong person to push someone in a wheelchair."

Facilities and Accessibility

Pros:

  • "And there is also a very nice Coffee Shop at end of tour."
  • "Coaches can also drop/pick up their passengers right in front of the entrance."
  • "They provided her with a special wheelchair which is much easier to push than her standard one."
  • "A good mobility scooter would work for the tour with a wee bit of assistance at a few ramps or inclines."
  • "There is a small drinks and snacks bar area with lots of outdoor seatings, quite handy when you want to seat and relax, with a good vue of the sea."
  • "If you book a tour and there are only 2-3 people the guide can take you down the tunnels or you can just reschedule for a different hour during the day free of charge."
  • "There is a lovely little museum before the tour starts, as well as a gift shop, which you can visit after as well."

Cons:

  • "Opening to the tunnels closes at 2 pm. during weekdays, and you can only access the tunnels inside by prebooking guided tours!"
  • "No toilets for visitors, probably because public toilets are just outside in a blue kiosk."
  • "There are no public toilets in the tunnels."
  • "Tips on parking...next to the tunnels is extortionate £4 for an hour!!! Shame on the council!!"
  • "Parking is available but can experience. Also one thing which would improve visitors would be better signage from the car park."
  • "I didn’t exactly get into the tunnel because I wasn’t aware of the entry fee."
  • "The museum's website has further details on accessibility for folks, and does offer ear defenders."

Value and Recommendation

Pros:

  • "Recommending to visit and support this place so it may grow a bit bigger."
  • "Highly recommend a visit to this excellent place."
  • "It’s such good value for money, if you’re looking for an activity to do in Thanet, do this!"
  • "Very reasonable price for all that you learn and get to experience through the tour."
  • "Fantastic value for money a must if you can make it."
  • "Price of 9£ is justified by a lot of factors I guess.... thank you for keeping Rammy Tunnels alive!"
  • "What a truly wonderful visitor experience it is too and well worth the poultry admission charge."

Cons:

  • "The city centre in a short walking range, can take walks on the beach."
  • "Great value for money, there is a small gift shop, cafe and the staff are very friendly and helpful."
  • "Very cheap for the amount of history you experience (around £8)."
  • "Honestly, I can't believe it only cost £9. Highly recommend."
  • "Fascinating and great value."
  • "Absolutely brilliant place to visit👍the museum part, free, is excellent...but the tour, well worth the £8, is unbelievable."
  • "No cons mentioned regarding value for money."

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