Il Bebo's Reviews Summary

Atmosphere and Decor

Pros:

• "The decor is stunning, we were served by a lady called Miruna she made our night she recommended our food which we loved and made us feel so comfortable it made our experience 10/10 definitely recommend."
• "Lovely modern atmosphere and friendly staff as well. We would definitely recommend this place."
• "The atmosphere was great for catching up and the service was good."
• "Great atmosphere great vibe the service is amazing the food is delicious can’t complain about the shisha best off all they have specially recommended by yaser live DJ on Thursdays making ur the best experience with your friends to socialise Highly recommended."

Cons:

• "The restaurant warms you by a great vibe and good decoration even though the tables were a bit close to each other for my taste."
• "Lastly the waiter came to sort the bill and he just took my card and scanned it onto the contactless machine without even asking me or letting me check the amount!"
• "Great food and service. Unfortunately not a 5 star experience due to kids running and yelling inside the restaurant and the staff not realising they were annoying the rest of the patrons."
• "The food wasn't great at all but the new shisha area is good."

Service Quality

Pros:

• "The service was on point and Miruna was just the best waitress we could ask for and she was really nice to our group! Will deffo come back again Insha'Allah."
• "Fabulous customer service and nothing too much trouble."
• "Brilliant service! I'm upset I didn't get the waitress name, we got there 10min before closing, we were starving....she made us feel very welcome."
• "Tasty food, good service and nice atmosphere, the waitress Irina she was very friendly and helpful.😊 I highly recommend and if you going there you must try margherita the cocktail🍹, Benson the barman is really good in his job!"

Cons:

• "Service was atrocious although we were the first people there and only people at one point. Not served food for an hour and owner claimed it was because they were understaffed."
• "Poor wine quality、、unprofessional service。staff chatting each other。food was ok、I was so disappointed the wine quality and poor customer service。not even offered water。so disappointed ☹️ smelly restaurant、、 smoky smell everywhere."
• "Rubbish service waited an hour just for starters. No apologies for the wait."
• "Waitress coughing all the time without covering her mouth is what detracted me from giving this place a full 5-star rating."

Food Quality and Taste

Pros:

• "The Italian food is very tasty but very expensive for Hounslow. Portions are small too. The restaurant is a lovely looking restaurant."
• "The food was amazing and the quality was too notch, the service was on point and Miruna was just the best waitress we could ask for."
• "If you want a excellent service this is the best place! Staff and food are amazing!!!"
• "Very good ambiance excellent service 😍 Delicious food 10/10 🤤😋 Shisha very nice Manager keli welcomed us very well Shisha made by guy Mohammed it was excellent."

Cons:

• "Food was OK, but expensive for what you get. Pizza is over priced and looks like garlic bread!"
• "Came here for lunch and so disappointing! Decor is okay but the food is overpriced and average! £18.50 for a tiny piece of salmon and some asparagus is a joke!"
• "I had a chicken steak with a Gorgonzola sauce and mushrooms, the sauce tasted so bland and I had stomach pain when I got home so not sure how fresh this was..."
• "Food was a huge disappointment and so was the service. Actually service was bordering rudeness if not outright rude."