Benedicto's Italian Restaurant Reviews Summary

Food Quality

Pros:

• "The food was outstanding, very well presented and across our party of mixed adults and children (7) was reflected in clean plates."
• "Amazing food. Probably shouldn't of had the starter as was so full halfway through my main."
• "Food amazing, and the whole evening made for our best ever dining experience."
• "Great tasting food."
• "The food was really amazing and tasty!"
• "Classic Italian foods served. Delicious."
• "The food was divine."

Cons:

• "Poor quality food."
• "The food was okay but was slightly disappointing."
• "Chicken was ok but again lacked any real taste."
• "The food here really is nothing special, I wouldn't return."
• "The pizza was good but the pasta was extremely dry!"
• "Awful food, king prawns were cold and pasty - forced them down, the mussels were plain, the sauce was watery and the tiramisu was bitter and not nice."
• "Poor Quality food Steak full of fat."

Service

Pros:

• "Excellent service."
• "Service was second to none anything you asked for was there before turned your head with a happy smile."
• "Was part of a big group, food was great, service excellent."
• "The restaurant crew are friendly, smart, helpful and incredibly attentive."
• "The staff are all so lovely and extremely welcoming."
• "Service was great. Friendly and Warm."
• "The staff were excellent all night and the food was fantastic to match."

Cons:

• "Service was average and felt neglected at times and the team could have been more attentive and efficient."
• "The attentiveness of the staff was unfortunately lacking."
• "Also, he took forever to bring our bill after requesting him."
• "Service terrible, too with slow delivery and lack of attentiveness."
• "Friendly staff but a little slow and chaotic and disappointed warm Pellegrino and glasses with no ice available for drinks."
• "Waited 30 minutes for our order to be taken and incredibly we were still waiting for our food over an hour and a half later."
• "The service itself was abrupt, inconsistent and seemed to lack any structure to it."

Atmosphere

Pros:

• "Atmosphere was excellent, it was busy with a real buzz."
• "Such a shame as the place and atmosphere is lovely."
• "It's a proper Italian experience. Warm and lively."
• "The place has a really friendly and homely atmosphere, with very attentive and friendly staff."
• "The vibe in the restaurant was very bustling and loud which was fun."
• "Atmosphere relaxed, italian music vibe🎻🎙."
• "The atmosphere and food is brilliant."

Cons:

• "The tables seemed to be on-top of each other."
• "There were really loud and rude people behind us and I thought the staff should have addressed this."
• "I felt very cramped in the upstairs room."
• "Somewhat indifferent visit on a busy Saturday evening. Beware the wobbling tables in the basement."
• "Beware though they only allow you so much time before kicking you off your table."
• "The only downside was that for such a large restaurant there are a small number of toilets."
• "To make it worse diners who came in much later than us were all now eating so we decided to leave."

Value

Pros:

• "The bill was very reasonable."
• "Great value for money thank you see you soon Pauline Edgeworth xx."
• "Good prices."
• "Probably the same price as going to somewhere like Zizzi or ASK which was a nice surprise."
• "Living and working in London you get used to exorbitant prices so it was a pleasant surprise to be presented with a reasonable bill."
• "Prices are very affordable and if you take into account the quality of the food it's a bargain."
• "The food was mouth-wateringly delicious and fairly priced."

Cons:

• "Disappointed to discover a 10% service charge was added to drinks orders collected by myself at the bar automatically!"
• "I think it was over priced on the Mix Grill & Picanto Chicken."
• "The beers were expensive compared to what we're used to paying."
• "Left disappointed at a £10 discretionary service charge for a party of 3 which wasn't then optional."
• "The special was a bit on the expensive side for the portion size."
• "The price you end up paying is considerably more than from the normal menu."
• "Paid £12 for a very mediocre Sunday Roast which consisted of 3 slices of fatty pork."

Special Requests & Accommodations

Pros:

• "Benedictos happily accommodated our late night order, despite us recently moving out of Worcester City to South Kempsey where we found takeaways limited."
• "After requesting a rose on the table for her they went above and beyond and placed a bouquet of roses on the table and gave us such a warm welcome wishing her happy birthday."
• "For those with limited mobility, I'd advise calling the restaurant first to ensure you can get a table downstairs."
• "Always love to be downstairs but were upstairs tonight, always a feeling of being part of the family with the greetings and on leaving."
• "We were welcomed by Tona and handed a glass of Prosecco with canapes."
• "The staff were fantastic, I felt truly welcome and the manager was even singing to the customers!"
• "The food and service and atmosphere was perfect for a little Italian dinner, food perfectly cooked and served."